Customer Service Executive
22 hours ago
DP Aviation Partners is a Singapore based specialist Cargo GSA Company dedicated to the provision of cargo marketing and representation services to the airline industry.
**Job Highlights**:
- Pleasant working environment
- Work / Life balance
- Advancement and learning opportunities
**Responsibilities**:
- Receive and update customer bookings
- Maintain solid customer relationships by handling queries and concerns with speed and professionalism
- Work closely with operations team to ensure seamless customer experience
- Maintain database records
- Generate post-flight reports
**Requirements**:
- Excellent communication ability
- Positive attitude and good interpersonal skills
- Proficient with spreadsheets and system entries
**Job Types**: Full-time, Permanent
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
- Freight or Air cargo: 1 year (required)
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