Chief Digital
2 weeks ago
**The role**
The Chief Digital & Technology Officer (“CDTO”), Pizza Hut Asia Pacific is a newly created role designed to take Pizza Hut to the next level and revolutionize the way Franchise businesses manage their digital and technology business.
We are looking for a Chief Digital & Technology Officer with a proven track record in leading digital transformation and adoption of technologies across an organization. This role will be responsible for transforming business strategy using technology and data, and championing how people, processes, and technology can enable that digital vision. Be part of a fun, fast paced and supportive culture, where all our success comes from our belief in people and investing in our top talent.
As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way. You will be responsible for leading and developing the Technology team in Asia Pacific. As a member of the APAC Leadership Team, be working closely with other functional Senior Leaders and our franchise community. Your goal to drive growth and strategic renewal by transforming the organization’s traditional analog business into digital. CDTO’s focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes.
The CDTO will partner a world-class Managing Director, sit on the Pizza Hut Asia Pacific Leadership Team with talented, highly motivated and supportive colleagues and lead a committed, dynamic and high
- performing team, led by senior-level individuals and agency partners spanning E-Commerce and Restaurant Technology.
There is so much to be done, and there are significant benefits of working within the Yum system: massive autonomy, global backing, significant capex and a can-do, fast-pace, fact-based culture. Ultimately, the CDTO of Pizza Hut Asia Pacific can do pretty much anything, as long as he or he takes people with them at all levels, internally and externally. This is therefore, a hugely exciting role and a rare opportunity for a world-class, strategic executive who wants to make her or his mark on one of the world’s biggest and most-loved food brands.
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What you’ll do: *
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Capability Building, Leadership & Direction*
- Oversee the adoption of digital technologies and ways of working across the organization and strongly influence the franchise partners.
- Lead digital transformation of business models, customer/team member experience on a foundation of data & analytics and product management
- Identify and map digital capabilities to business strategic priorities
- Build world-class team and energize organization to enable the vision & strategy
- Provide direction, leadership, and coaching to both permanent and contractor expertise within the Technology team, focusing on functional goals delivery as well as people capability building
- Hold self and team to high standards at all times, and be proactive in identifying, assessing and mitigating strategic risks when teams are balancing time and quality.
- Build awareness across the business and franchise community on technology projects, and technology enablement of other projects initiatives, which includes but is not limited to awareness on Technology strategy, projects and integration with the business’ objectives.
- Ensuring RSC, Franchise partners and key vendors have the resources and know-how to successfully execute and deliver within their teams.
**Digital Vision & Strategy**
- Partner with business leaders to create the digital & technology strategy
- Set technical vision and lead technological development
- Develop strategic plans and timelines from design to deployment of all products and services
- Collaborate with cross-functional partners across marketing, operations, and development as an
- advisor for all relevant technologies
- Manage supplier relationships across digital and technology products and services
- Accountable for the establishment and management of the relevant budgets across the
- technology teams
- Ensure technology standards and best practices are met across the business unit
- Defining company standards for systems, equipment, and software
- Share technological visions, challenges, opportunities, and risks company-wide
- Sets the technology team plans and schedules and be accountable for reporting on progress, risks,
- issues and sets direction on delivery to time, quality, and cost.
- Keep current with new industry trends, technologies, and software development
**Experience we’re looking for**:
- Extensive experience in senior technology leadership, ideally in a number of senior roles within E- Commerce or other Fast-paced Tech and Digital Organization
- Solid knowledge of development, testing, agile methods, data, integrations service desk processes and protocols
- Knowledge and experience covering enterprise and/or solution architec
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