Claims Support Admin

4 days ago


Central Singapore PERSOLKELLY Full time

Insurance industry

**Salary: Up to $3000 per month**

**Work location: Raffles Place**

**Working hours: Mon - Fri, 9am to 6pm
**Responsibilities**
- Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
- Handle screening of medical bills to verify with policy information and status.
- Support claim officers in the requisition for payments on approved claims.
- Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.
- Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep,) to achieve claims business objectives.
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices. Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

**Requirements**:

- **Diploma holder with relevant admin duties or customer service experience**

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1221966 (Evelyn Yang Huixian)


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