Senior Manager: Customer Value

3 days ago

Singapore Mambu Full time

The Customer Value Regional Director is responsible for uncovering customer value throughout the Mambu sales process. The role will work alongside regional sales teams to; strategise on approach for target accounts, build out value questioning techniques to uncover opportunity cost within our customers, capture and record this opportunity cost. This will then be presented to the customer in the form of a business case detailing how Mambu can unlock this trapped value.

**What you will do for us**:
Building Regional CVT Capabilities
- Working with the Global Head CVT to build out regional capabilities, by leveraging the global tools and frameworks. However, accommodating regional nuances where needed.
- Insert yourself as a key member of the Commercial team within your region

CVT Team Collaboration
- Proactively create process improvements and new tools by closely with the global CVT team
- Share best practices and learnings globally
- Support in the development of new collateral

Engagement in Sales Process
- Leverage global engagement principles
- Engage with customers with the ultimate goal of building a business case that demonstrates value of leveraging Mambu technology
- Ensure that any business case/value documentation is passed onto CSMs for leverage in follow up business reviews
- Drive the adoption in region of self service tools, such as discovery guides, value calculators and success/value metrics. These tools are more likely going to service lower value and more transactional deals

Revenue Growth

Mambu is transitioning towards selling on value and not price, this role will play a leading role in enabling this. Your goal is to maximise the revenue we can charge per customer based on the value discovery activities performed above

**You Have**:

- Strong communication skills
- Ability to engage with C-Suite executives
- Banking sector experience and SaaS technology experience preferable
- Ability to build complex business case models
- Strong analytical skills
- Creative thinkerThe ability to execute in a detailed manner and to follow a process

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

**Why**
***Mambu?**

**About**
***us**
**.***:
Mambuvians come from over 30 countries across six continents. Over the years we have become increasingly diverse in perspectives and ideas. To us, diversity is a company-wide value, and a strategy to boost productivity and to leave a positive, global impact on our industry. From Europe to Asia, and the Americas - Mambuvians are experts at collaborating globally.

We are a no nonsense company that loves a good challenge and is fostering a culture of a great work-life balance. Our perks range from a 4-day-working-week in summer, to extraordinary team getaways.

Building on collaboration and trust, we created a true ownership culture, which is integral to our success. We help and empower each other to make decisions that can have a lasting impact on our business, and influence thousands of customers and millions of their end users world-wide. Are you up for it?

  • Customer Value Director

    5 days ago

    Singapore Temenos Full time

    Join to apply for the Customer Value Director role at Temenos . About Temenos Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000...

  • Customer Value Director

    2 weeks ago

    Singapore Temenos Headquarters SA Full time

    ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+...

  • Customer Value Manager

    2 weeks ago

    Singapore MSD Full time

    **Customer Value Manager** - ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021). - Join the** premier biopharmaceutical company** that has been in Singapore for more than **25 years and in AP...

  • Customer Value Creation Manager

    5 days ago

    Singapore GlobalBlue_IT Full time

    Main duties and responsibilities Lead and manage the Customer Value Creation Team: - Establish organised and efficient team operations to develop and deliver targeted solutions for new and prospective clients - To ensure that the development and implementation of new solutions are consistent with the Company strategies and related priorities - Ensure that...

  • Senior Value Engineer

    2 weeks ago

    Singapore Goal Setterz Full time

    **Role**: - The main responsibility for the product-related global technical change management in PSG to product end of life. - Value Analysis and Value Engineering Changes, drive cost improvement in close collaboration with Engineering on product costs. **Responsibilities**: - Reporting to Manager / Senior Manager - Organize, conduct Value Analysis and...

  • Customer Value Manager

    5 days ago

    Singapore Zycus Full time

    About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The Merlin Intake Agent...

  • Principal Value Advisor, Value Management Office

    1 week ago

    Singapore Atlassian Full time $23,475 - $30,647

    OverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part...

  • Zendesk Application Manager

    5 days ago

    Singapore Applied Value Technologies Full time

    **The Role** Applied Value Technologies is seeking an Application Manager to assist in the delivery of our mission Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Enterprise Products team is uniquely positioned to...

  • Senior Business Value Advisor, Asia

    5 days ago

    Singapore Splunk Full time

    A little about us. Splunk is here to build a safer and more resilient digital world. We’re proud to say that we’re the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Security and Observability Platform to keep their systems secure and reliable. We’re also especially proud of our award-winning culture and...

  • Oracle Scm Senior Application Manager

    2 weeks ago

    Singapore Applied Value Technologies Full time

    **About us** **The Role** Our client is a Fortune 100 technology company, providing platforms that help connect people around the world. One of the core values is to scale the business by putting people first, and the Enterprise Products team is uniquely positioned to propel this work to the next level as the customer's needs act as the guiding compass, not...