Network Support Engineer

1 week ago

West Singapore STAR CAREER CONSULTING PTE. LTD. Full time

**Network Support Engineer**
**Location**: Jurong East
**Industry**: Information Technology / Network Infrastructure / Defence
**Employment Type**: 1-Year Contract (Renewable, Convertible to Permanent)
**Eligibility**: Singaporeans Only

**About the Role**

We are looking for a **Network Support Engineer** to provide **operations support and maintenance** for secure network infrastructure. You will manage incidents, perform troubleshooting, and ensure network systems operate efficiently while complying with security standards and organizational policies.

**Key Responsibilities**
- Provide daily operations support for network infrastructure and connectivity.
- Manage and track incidents through to resolution while maintaining adherence to **service level agreements (SLAs)**.
- Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.
- Conduct **fault analysis**, perform configuration updates, and optimize network performance.
- Maintain and update **documentation, configuration records, and operational best practices**.
- Ensure all activities comply with internal **security policies, standards, and regulatory guidelines**.

**Requirements**:

- **2-3 years** of experience in networking or infrastructure support.
- Working knowledge of **RESTful API principles**, **HTTP methods**, **JSON handling**, and **regular expressions**.
- Strong ability to **diagnose and resolve network issues** independently.
- Hands-on experience with **Linux (Red Hat)**, **Windows Server**, and **VMware** environments.
- Familiarity with **firewalls, routers, switches, DNS, DHCP, NTP**, and **TCP/IP networking** preferred.
- Prior experience in **defence or government environments** requiring security clearance is an advantage.
- Strong written and verbal communication skills.

**Why Join**
- Exposure to **secure and high-availability network environments**.
- Opportunity to work on **mission-critical IT infrastructure** with a strong cybersecurity focus.
- Supportive and collaborative team environment.
- **Competitive remuneration and comprehensive benefits package.**

**Job Type**: Contract
Contract length: 12 months

Pay: $4,000.00 - $6,000.00 per month

**Experience**:

- Linux Redhat, Windows Server, VMware: 2 years (required)
- firewall, switches, routers: 2 years (required)
- DNS, DHCP, NTP configuration, TCP/IP networking: 2 years (required)
- RESTful API principles, HTTP methods, JSON handling: 2 years (required)
- defence organisations or government ministries: 1 year (required)

Work Location: In person

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