Network Support Engineer
6 days ago
**Responsibilities**:
- Support the client’s DMZ network operations and maintain core network infrastructure.
- Manage and resolve incidents, coordinating with cross-functional teams (e.g., cloud teams) to meet SLAs.
- Perform fault analysis, resolve issues, update configurations, and optimize performance.
- Maintain documentation and operational best practices, ensuring alignment with security policies and standards.
**Job Requirements**:
- Diploma in Computer Science, IT, Engineering, or a related field.
- Minimum 3 years of experience with strong knowledge of cloud networking and network infrastructure.
- AWS operational experience (System Administrator or Cloud Engineer). AWS certifications (Cloud Practitioner, SysOps Admin Associate, or Solutions Architect Associate) preferred. Advanced Networking (Specialty) is a plus.
- Hands-on knowledge of firewall, switches, routers, DNS, DHCP, NTP, TCP/IP networking. Certifications like CCNA, ITIL are advantageous.
- Skilled in diagnosing and troubleshooting network access issues.
- Prior experience in defence or government agencies requiring security clearance is beneficial.
- Strong communication skills—both written and verbal.
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