Senior Associate, Office Experience

Singapore
Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

About People & Culture

We’re shooting for the starsand we need the right people to get there. In People and Culture, we find, hire and engage the incredible Klookers who fuel our success. We make Klook a fantastic place to work for our diverse workforce by shaping our culture, cultivating a great employee experience and providing opportunities to learn and explore new skills.

About this role

What you’ll do

Manage office facilities and front desk operations to ensure smooth day-to-day office operations support for Singapore and Indonesia offices

Maintain office efficiency by planning and implementing office systems, space & safety measures, and overseeing equipment procurement

Collaborate closely with the Finance team on payment preparation, inventory control, and budgeting for office operations

Establish and enforce office policies and procedures, monitor standards, and recommend improvements to enhance efficiency

Generate reports and analyses on office operations and employee engagement initiatives to drive continuous improvement

Support the implementation of employee engagement initiatives to uphold high employee morale

Proactively liaise with the local People & Culture team to facilitate seamless employee onboarding and offboarding processes

Facilitate business travel bookings for employees and review/approve expense claims in accordance with company policies

Provide innovative insights and suggestions for streamlining and improving office operations and engagement activities

Participate in other People & Culture initiatives and assume additional office operations duties as needed

What you’ll need

At least three years of experience in office administration or employee engagement is required.

Demonstrates strong stakeholder management abilities to effectively communicate with internal and external parties. Engages stakeholders proactively, ensures their identification, involvement, and timely updates throughout the process.

Proficient in problem-solving and resourceful in finding solutions to achieve desired outcomes.

A constructive thinker who can articulate the purpose behind tasks and initiatives, and offers suggestions for improvement beyond daily responsibilities.

Highly collaborative with an entrepreneurial mindset and willingness to take a hands-on

What you’ll get

An awesome team of international colleagues

A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead

An environment that values and supports your growth

Ownership of projects with real impact

No boredom Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.