Senior/ Associate Executive, Patient Experience and Culture Office
17 hours ago
Senior/ Associate Executive, Patient Experience and Culture Office This role supports the success of JHC Patient Experience and Culture Office (PECO) through deployment of the Patient Experience and Culture plans and collaboration with multiple internal and external stakeholders that deliver the Incredible Care to the patients, families, community and the employees. Responsibilities Plan overall logistics for the event including sourcing of vendors for catering and gifts Setup and layout auditorium and foyer to accommodate food caterers, photography, vendors and equipment placement Set up registration counters Preparation of gifts and carpark coupons for guests Liaise with vendors for food catering and gifts for award recipients, guests, participants and helpers Liaise with vendors to prepare Permit-To-Work Clearance, Risk Management Form, House Rules for Workplace Safety and Health vetting and approval and to bring approved document for our Check Point Security Counter for endorsement Assist with checking of printed materials for award recipients (eg. certificates, posters, etc) and seating arrangement Compile list of awardees, and verify 100% accuracy on all recipient’s information Compile seating list of award recipients, Senior Management and Guests with details, for stickers printing and labeling at auditorium seats Maintain records of all expenses and payments Monthly Service Stars Support Manager preparing documents and staff appreciation cards for CEO’s signature Issue vouchers to Stars recipients in labelled envelope with proper tracking of issued vouchers according to the excel sheet after being validated by Manager. Perform monthly reconciliation of vouchers for submission to Finance annually Elevate Patient Experience award recipients’ recognition using organizational supported multiple media platforms Support Patient Experience Engagement Surveys Collect feedback forms or cards from all touchpoints and update feedback (Compliments and Complaints) onto Excel spreadsheets Key in all manual feedback received internally and externally – emails, cards and letters, and coordinate with internal stakeholders for follow through Manage Digital Patient feedback survey for selected business units Compile, merge and upload all completed feedback data (Compliments and Complaints) on to the department’s Sharepoint for next team member’s utilisation Support Patient Experience and Service Excellence Event Support logistics for the event including sourcing of vendors for catering and gifts General Administrative Support Support RO on compiling department overall budget Follow up on finance
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Senior/patient Service Associate Executive
4 days ago
Singapore KK Women's and Children's Hospital Full timeKK Women's and Children's Hospital Senior/Patient Service Associate Executive, Business Office **Job Description**: Reporting to the Executive, you will be responsible in processing billing reports for submission to MOH and other stakeholders, and also to ensure the Cash Management and Patient Refund processing activities in Business Office are timely,...
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Singapore Sengkang General Hospital Full timeSenior Patient Service Associate, Business Office (Financial Counselling)Join to apply for the Senior Patient Service Associate, Business Office (Financial Counselling)role at Sengkang General Hospital Senior Patient Service Associate, Business Office (Financial Counselling)1 month ago Be among the first 25 applicants Join to apply for the Senior Patient...
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Singapore Sengkang General Hospital Full timeSenior Patient Service Associate, Business Office (Accounts Receivable)Join to apply for the Senior Patient Service Associate, Business Office (Accounts Receivable)role at Sengkang General Hospital Senior Patient Service Associate, Business Office (Accounts Receivable)3 days ago Be among the first 25 applicants Join to apply for the Senior Patient Service...
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Singapore Singapore General Hospital Full timeReporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...
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Senior Patient Service Associate
13 hours ago
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full timeAs a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...
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Singapore National Healthcare Group Corporate Office (HQ) Full timeOverview Senior Patient Service Associate (PSA) will be part of the Specialist Outpatient Clinics Operations Team. He/ She will work closely with PSA Assistant Supervisor/ Supervisor, clinicians, Nursing and Allied Health teams, to ensure smooth daily clinic operations and provide excellent patient care and experience. Major Duties & Responsibilities...
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Patient Experience Associate
2 weeks ago
Singapore SingHealth Full time $40,000 - $60,000 per yearSingHealth Community HospitalsPatient Experience AssociateJob Category: AncillaryPosting Date: 11 Sept 2025Job ResponsibilitiesYou will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. You will establish positive rapport with patients...
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Singapore Sengkang General Hospital Full timeJoin to apply for the Patient Service Associate Executive, Radiology role at Sengkang General Hospital . This position involves delivering professional customer service to support departmental operations, including registration, appointment scheduling, cashiering, financial counselling, and handling patient requests or inquiries. Responsibilities also...
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Associate Executive
2 weeks ago
Singapore Singapore General Hospital Full timeOverview You will assist and provide support in the various areas of service quality management, namely coordination of feedback survey results; assist in handling of all kinds of patient feedback and queries; assist in housekeeping of data stored in the online system; assist in coordination of the Service Excellence Awards, and other corporate events...
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Patient Service Associate
4 days ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
