Senior Network Engineer

**About ITC Global**

**About Marlink Group**

ITC Global was founded in 2001 to bring the industry-leading connection to developing markets and remote and harsh locations. ITC Global became part of the Marlink Group in May 2021. Marlink Group has more than 1300 colleagues working in more than 30 locations around the world and helps customers in industries including Shipping, Energy and Humanitarian to run their business remotely in ever smarter, more profitable and sustainable ways.

**Your Mission**

The primary responsibility of the Senior Network Engineer will be to analyse, design, install, configure, implement, maintain and support custom solutions for ITC Customers. The Customer Engineering department provides the technical skills to implement technical strategies, evaluate products and provide superior technical support that benefits customers.

**Main Tasks**

**Design and maintain operational system updates**
- Contributes to developing customer-facing solutions in coordination with Sales and Sales Engineers.
- Work with the Engineering and global NOC, ensuring the proposed solution is valid and supportable.
- Ensure that all engineering parameters, needs, and client requirements are being fulfilled on time.
- Assist in the development of a data and voice (VoIP) strategy that will provide carrier-grade data and telephony services over satellite, LTE, Fibre, MetroE, VPLS, MPLS, or other WAN technologies.
- Collaborate with other Network Engineers around the globe in the design and deployment of new services and/or enhancements to existing voice services.
- Assist in the development/refinement of the overall network security strategy and design.
- Design and deploy services derived from the network and not tied to a single facility or contain a single point of failure.
- Work with third-party vendors, manufacturers, and partners as needed for project delivery, solutions development, or troubleshooting.
- Document all designs and necessary information for support teams.

**Technical focal to resolve operational issues**
- Oversee/own and resolve complex technical issues with satellite and other WAN and LAN network operations.
- Responsible for driving issues to closure.
- Project manage technical issue resolutions that require cross-functional teamwork.
- Provide Level 3 (high-level) technical support to the Network Operations Center.
- Comply with the requirements of the Safety Management System.
- Conduct, attend and actively participate in safety and safety toolbox meetings as required.
- Report incidents and hazards.
- Participate in incident investigations.

**Qualifications & Professional skills**
- Cisco certifications are desirable: (CCNP/ CCIE or equivalent level of knowledge and experience)
- At least five years of hands-on network configuration and troubleshooting experience is necessary.
- Has an intermediate understanding of RF Technologies (Link budget analysis, antenna theory and design, microwave operations, LTE,etc.).
- Has proficiency on network platforms, including Cisco devices (routers, switches, ASAs, CMEs), Palo Alto, Fortinet, VoIP (SIP and CME based) and basic Linux understanding.
- Expert-level experience and hands-on knowledge of routing protocols (BGP, OSPF, EIGRP, RIP) and switching (STP, etherchannels, etc.)
- Extensive experience with WAN technologies (MPLS, VPLS, Frame-Relay, etc.)
- A collaborative team player who can work independently and with minimum supervision.
- A detail-oriented individual with excellent verbal and written communication skills.
- Proficient in the use of MS Office Suite (i.e. Excel, Work, Outlook, PowerPoint, Visio)
- Possess excellent communication and presentation skills combined with the ability to effectively interact with customers and a diverse range of internal organisations.

**Job Types**: Full-time, Permanent

**Salary**: $6,000.00 - $8,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Network engineering: 1 year (preferred)

Work Location: In person