L1 Network Support Engineer
3 days ago
As an L1 Network Support Engineer, you will be maintaining and troubleshooting hardware infrastructure and systems.
**Responsibilities**:
- Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software.
- Assist to restore the system to its operational condition.
- Support in monitoring and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
- Support in field testing by carry out software testing on the system whenever there is a new software bug fixes and ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.
- Provide technical support in managing the spares provisioning, support and test equipment and other tools.
- Assist in undertaking store keeping functions in respect of receipt, issue and disposal.
- Support in carrying out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares.
- Assist in monitoring the end-of-life and end-of-support status of the spares and installed hardware.
- Support in carrying out preventive maintenance on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule.
- Assist in performing calibration, servicing and verification of system configurations and submit the report.
**Knowledge, Skills and Experience**:
- Diploma / Bachelor’s Degree in IT/Engineering discipline
- **Minimally 1-2 years of experience in supporting network, security, server and UPS**
- **Minimally 1-2 years of experience in supporting mission critical systems**
- **CCNA Certification is essential**
- **Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage**
- **Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage**
- **Ability to cope in a highly pressured fast-paced environment**
- **Customer orientated with high level of service attitude**
- **Open to work Changi Airport and shift timings**
- Good listening and analytical skills
- Hardworking, outgoing and enthusiastic
- Positive working attitude
- Team player, and also able to work independently and with little supervision
- Able to thrive in a dynamic environment
- Able to understand the system and architecture diagrams
- Able to understand the user operation environment
- Willingness to pick up new technologies
**Job Type**: Permanent
Pay: $4,500.00 - $6,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Shift system
- Weekend availability
Supplemental Pay:
- Performance bonus
License/Certification:
- Cisco Certified Network Associate (CCNA) (required)
Work Location: In person
-
Network Engineer
2 weeks ago
Downtown Core, Singapore JTB PTE LTD Full time**Duties & Responsibilities**: **IT Infrastructure** - Windows server configuration and support - Experience in configuring and troubleshoot Firewalls, Switches, network routing and WIFI Access Point to maximize network efficiency and security - Maintain and updating network equipment to the latest firmware releases - Experience in Office 365, Teams, One...
-
Network Engineer
2 weeks ago
Downtown Core, Singapore New Era Technology Full time $80,000 - $120,000 per yearNew Era Technology is seeking a four (4) highly skilled Network Engineer - GS Perimeter to lead the development and deployment of cloud-onramp infrastructure across the Asia region. This strategic initiative aims to streamline connectivity between data centers and cloud providers, reducing provisioning lead times and enhancing scalability.This is a...
-
Desktop Support Engineer- L1
4 days ago
Downtown Core, Singapore ITCAN Pte Ltd Full timePerform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary - Liaise with support vendors for maintenance, support or issues resolution - document & maintain the configuration of the systems Pay: $2,500.00 - $3,500.00 per month **Benefits**: - Employee...
-
Network and Endpoint Security Engineer
4 days ago
Downtown Core, Singapore Metaverse Cloud Solution Pte Ltd. Full time**Job description**: We are seeking for an experienced Network & Endpoint Security Engineer to join our company! An enthusiastic and experienced IT security expert/engineer to help drive the security posture of the organization. This position ensures the proper deployment, operations, and maintenance of corporate environment such as cloud security,...
-
System Engineer
6 days ago
Downtown Core, Singapore Aetos Support Services Pte. Ltd. Full time**About AETOS** **About the Role - Job responsibilities** - Manage both cloud and non-cloud based networking services - Manage various software tools and operating systems including but not limited to: Atlassian JIRA, Confluence, Windows, REHL, CentOS, Ansible, Artifactory and Jenkins - Maintain physical local area network and workstation hardware - Plan,...
-
Senior Systems Engineer
3 days ago
Downtown Core, Singapore BASIL TECHNOLOGIES PTE. LTD. Full time**Scope of Responsibility**: This technical role covers the following work areas: Ø Technical design, administration, implementation, troubleshoot and management of Network and Data Centre infrastructure Ø 24x7 Operations Support including scheduled on-call duties Ø Vendor management, project management for network related projects and provide support...
-
IT Support Engineer
3 days ago
Downtown Core, Singapore EIL Global Full timeWe are seeking a Desktop Support Engineer to provide first-line technical support to end-users. The role includes diagnosing and resolving hardware/software issues, assisting with installations, and ensuring IT-related issues are handled efficiently. **Key Responsibilities**: - Provide first-level support for desktops, laptops, printers, and mobile devices...
-
Service Support Engineer
2 weeks ago
Downtown Core, Singapore Anotech Singapore Full timeAs a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems. **Responsibilities**: - Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software. - Assist to restore the system to its operational condition. - Support in monitoring and maintain...
-
IT Support Engineer
1 week ago
Downtown Core, Singapore EIL Global Full timeKey Responsibilities Include: - Provide technical support either by phone, remote access or deskside visits as needed - Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support - Smart Hands and Feet support if required - Management inventory of new and replacement...
-
Desktop Support Engineer L2
6 days ago
Downtown Core, Singapore ITCAN Pte Ltd Full time**Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...