Service Helpdesk Agent

**Responsibilities**: - Help customers with technical issues - Document troubleshooting and problem resolution steps - Solve routine issues and escalate complex issues based on priority - Log all inquiries, incidents and requests from users into the ticketing system - Provide excellent customer services to ensure total customer satisfaction - Efficient time...

**PINNACLE CREDIT SERVICES PTE LTD** Member of ACA International The Association of Credit and Collection Professionals **CALL CENTRE AGENTS** **Responsibilities**: - Collection of over-due accounts via phone calls - Reminder call to customers for payment and follow-up on over-due accounts - Perform administrative duties, payment arrangements and...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer (Airfreight)/ Airfreight Import Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Alternate Saturdays after confirmation) - (Mon to Fri: 8:30am - 5.30pm) (Sat: 8.30am - 12.00pm) - Salary Package: Basic Salary + Variable Bonus - Duration: Permanent...

Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. - Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved. - Enter details of all the interactions accurately in the designated interaction management system. - Maintain good soft skills throughout their interactions with...

Job ID: **DO-ITOPS-SD&SM-GM** **Job Type**: **Full Time** Job Classification: **Assistant / General Manager** Department: **Information Systems** Function: **Information Systems** **Location**: **Aljunied / Jurong** Years of Experience: **10** Job Responsibilities/Requirements: **Key Responsibilities** M1 is undergoing a Digital Transformation and we...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...

**Job Requirements** - Must have the ability to multi-task and handle pressure in the fast-paced SME environment - Familiar with servers, desktops, networking, security technology, storage such as Windows, Linux, Fortinet, Cisco, VMware, NAS - Familiar with cloud computing technologies such as Office 365, Amazon Web Services, Azure - Knowledge of DNS,...

* Prepare documents for class submission with Template provided - Perform general personal, administrative & secretarial duties - Attend to queries via calls and handling courier services and mails - Oversee all administrative tasks such as office maintenance, stationary requisition, managing office assets list and pantry items. - Able to convert walk-ins to...