Director, Learning Delivery and Pre-openings, Apec

1 week ago


Singapore STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD. Full time

***
Are you passionate about developing others and have dynamic facilitation and classroom management skills for both virtual and in-person environments? An exciting opportunity awaits you as a Learning and Development (L+D) lead trainer, reporting to the Vice President, Talent.

**EXPECTED CONTRIBUTIONS**
Training Delivery
- Forecast and align training programs with market needs, considering factors such as languages and time zones. Manage facilitator allocation, scheduling, and provide cost estimates for annual budget cycles
- Oversee the coordination and communications of the training schedule and enrollment process
- Optimize the overall learning experience by maintain oversight of the enrollment, registration, and learner completion processes.
- Along with the rest of the L+D Delivery, facilitate the delivery of L+D programs, taking a lead role in senior-level program as needed
- Collaborate with stakeholders (e.g. talent development, brand, operations) to deploy and facilitate programs
- Deliver ad-hoc training programs depending on needs of the hotels and corporate / above property stakeholders
- Ensure that the delivery of L+D programs adheres to standards, constantly seeking ways to enhance the participant experience
- Offer constructive feedback on the design and content of L+D programs, actively contributing to revisions and improvements
- Collaborate with the HQ based Talent Development team to localize, operationalize and implement global leadership development programs
- Support reporting and analytics needs in collaboration with L+D Operations

Regional, Area and Property Engagement
- Develop proactive partnerships with hotel based HR leaders and trainers, providing information and support as required for their learning and development strategies. Work closely with them to ensure hotel-led training programs are being delivered effectively
- Establish and nurture a network of hotel-based trainers, overseeing their identification, selection, onboarding, training, and engagement
- Engage with and facilitate onboarding for General Managers
- Leverage regional and market-specific meetings to provide updates and guidance, share progress and results, and gather input

Team Management
- Monitor delivery schedules to ensure effective and efficient management of resources
- Set annual performance goals and provide consistent feedback and coaching
- Identify and support development opportunities that provide associates with stretch goals and new challenges to support career growth
- Foster a sense of belonging and teamwork

Others
- Serve as champion of Marriott culture instilling the core values and principles of Marriott, demonstrated in all behaviors and conversations
- Support global and regional talent development initiatives
- Perform other duties as assigned to meet business needs

**CANDIDATE PROFILE**
Experience
- Hotel experience in operations or human resources
- Proven track record of facilitating leadership development programs
- Demonstrated experience in leading and managing teams
- Background in progressively more senior positions, showcasing professional growth and increased responsibilities

Education or Certification
- University degree in Hotel or Business Management preferred
- High School Diploma or equivalent minimum requirement in conjunction with a minimum of 5 years industry experience

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be **where you can do your best work,**begin **your purpose, **belong **to an amazing global team, and **become **the best version of you.



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