E-commerce Online Sales Assistant
3 days ago
**Position: E-commerce Sales Assistant (Lazada/Shopee/Metapod)**:
- **Location: Near Upper Thomson MRT**:
- **Working hours: 5 days
- 9.00am - 6.00pm including Saturday, fixed off days on Sunday and 1 weekday.**:
- **Salary (commensurate with experience): Up to $2700 + Variable Bonus + Medical**:
- **Duration: Permanent**:
- **Industry: Electronic Distributor**
**Main Responsibilities**
- **Order Verification**: Ensure that orders placed by customers are accurate, complete, and free from errors. Verify customer information, payment details, and shipping addresses.
- **Order Entry**: Input order details into the e-commerce platform or order management system accurately and efficiently.
- **Shipping Coordination**: Coordinate with shipping and logistics teams to arrange the packing and shipment of orders. Generate shipping labels and tracking information.
- **Pick and Packaging**: Ensure that products are packaged securely and appropriately to prevent damage during transit.
- **Order Tracking**: Keep customers informed about the status of their orders by providing tracking information and order updates.
- **Order Fulfilment Optimization**: Continuously look for ways to streamline and improve order processing workflows, reducing errors and enhancing efficiency.
- **Cross-functional Collaboration**: Work closely with other teams, such as customer service, sales, and warehouse personnel, to ensure smooth order processing and customer satisfaction.
- **Software and Tools**: Familiarity with e-commerce platforms, order management systems, and related software tools is often required.
**Requirement**:
- Minimum Diploma
- 1 year of related experience
Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601 | EA No: 13C6684.
**Job Types**: Full-time, Permanent
**Salary**: Up to $3,000.00 per month
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
License/Certification:
- credential to work in Singapore (required)
Work Location: In person
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