Assistant Manager

3 days ago


City Hall, Singapore Agensi Pekerjaan AE Groups Sdn Bhd Full time

Outlet Assistant Manager (F&B)

**Job ID**: J00014727
**Location**: City Hall (EW13), Singapore
**Salary**:Basic S$3,000-3,500/month** - **Estimated gross S$4,000-4,500/month**
**Meals**: Staff meal provided
**Rest Days**: 4 days/month

Work Hours (Rostered)
- Two shifts**:7:00am-5:00pm** or **12:00pm-10:00pm**:

- Peak-period **overtime may be required**; compensation per company policy and MOM requirements

About the Role

You will co-lead a single outlet’s daily operations to deliver great guest experience, sales and compliance. The role blends team leadership, service excellence and hands-on operations.

Key Responsibilities
- Lead front/back-of-house teams during shift; ensure service, speed and quality standards
- Handle guest enquiries/feedback; recover service and maintain high CSAT
- Manage opening/closing, cash/voids/discount controls and POS accuracy
- Plan rosters, brief teams, assign stations; train and coach new hires
- Maintain food safety & hygiene (SOPs, temperature logs, cleaning schedules)
- Coordinate inventory, ordering and receiving; reduce waste and variances
- Track sales, labour and key metrics; prepare simple daily/weekly reports
- Liaise with HQ/central kitchen on promotions, audits and compliance

**Requirements**:

- **3+ years** supervisory experience in F&B/retail operations; Singapore outlet experience is an advantage
- Strong people leadership, floor control and problem-solving skills
- Proficient in **English** for operations, safety and customer communication (other languages a plus; not a requirement)
- Comfortable with shift work and peak hours; organised and hands-on
- Basic POS/Excel skills; Food Safety/Hygiene certification is a plus (or willing to obtain)

**Benefits**:

- **Annual Wage Supplement (13th month/AWS)** & performance bonus (per policy)
- Staff meal provided
- Annual leave & sick leave **as per MOM** regulations

How to Apply

Pay: $3,000.00 - $3,500.00 per month

**Benefits**:

- Food provided

**Experience**:

- Management: 1 year (preferred)
- Food management: 1 year (preferred)

Work Location: In person


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