Assistant Manager
1 week ago
Outlet Assistant Manager (F&B)
Job ID: J
Location: City Hall (EW13), Singapore
Salary: Basic S$3,000–3,500/month · Estimated gross S$4,000–4,500/month
Meals: Staff meal provided
Rest Days: 4 days/month
Work Hours (Rostered)
- Two shifts: 7:00am–5:00pm or 12:00pm–10:00pm
- Peak-period overtime may be required; compensation per company policy and MOM requirements
About the Role
You will co-lead a single outlet's daily operations to deliver great guest experience, sales and compliance. The role blends team leadership, service excellence and hands-on operations.
Key Responsibilities
- Lead front/back-of-house teams during shift; ensure service, speed and quality standards
- Handle guest enquiries/feedback; recover service and maintain high CSAT
- Manage opening/closing, cash/voids/discount controls and POS accuracy
- Plan rosters, brief teams, assign stations; train and coach new hires
- Maintain food safety & hygiene (SOPs, temperature logs, cleaning schedules)
- Coordinate inventory, ordering and receiving; reduce waste and variances
- Track sales, labour and key metrics; prepare simple daily/weekly reports
- Liaise with HQ/central kitchen on promotions, audits and compliance
Requirements
- 3+ years supervisory experience in F&B/retail operations; Singapore outlet experience is an advantage
- Strong people leadership, floor control and problem-solving skills
- Proficient in English for operations, safety and customer communication (other languages a plus; not a requirement)
- Comfortable with shift work and peak hours; organised and hands-on
- Basic POS/Excel skills; Food Safety/Hygiene certification is a plus (or willing to obtain)
Benefits
- Annual Wage Supplement (13th month/AWS) & performance bonus (per policy)
- Staff meal provided
- Annual leave & sick leave as per MOM regulations
How to Apply
Apply on Indeed with your resume. Shortlisted candidates will be contacted for an on-site or video interview.
Job Type: Full-time
Pay: $3, $3,500.00 per month
Benefits:
- Food provided
Experience:
- Management: 1 year (Preferred)
- Food management: 1 year (Preferred)
Work Location: In person
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