Assistant Manager

2 weeks ago


City Hall, Singapore Agensi Pekerjaan AE Groups Sdn Bhd Full time $42,000 - $48,000 per year

Outlet Assistant Manager (F&B)

Job ID: J

Location: City Hall (EW13), Singapore

Salary: Basic S$3,000–3,500/month · Estimated gross S$4,000–4,500/month

Meals: Staff meal provided

Rest Days: 4 days/month

Work Hours (Rostered)

  • Two shifts: 7:00am–5:00pm or 12:00pm–10:00pm
  • Peak-period overtime may be required; compensation per company policy and MOM requirements

About the Role

You will co-lead a single outlet's daily operations to deliver great guest experience, sales and compliance. The role blends team leadership, service excellence and hands-on operations.

Key Responsibilities

  • Lead front/back-of-house teams during shift; ensure service, speed and quality standards
  • Handle guest enquiries/feedback; recover service and maintain high CSAT
  • Manage opening/closing, cash/voids/discount controls and POS accuracy
  • Plan rosters, brief teams, assign stations; train and coach new hires
  • Maintain food safety & hygiene (SOPs, temperature logs, cleaning schedules)
  • Coordinate inventory, ordering and receiving; reduce waste and variances
  • Track sales, labour and key metrics; prepare simple daily/weekly reports
  • Liaise with HQ/central kitchen on promotions, audits and compliance

Requirements

  • 3+ years supervisory experience in F&B/retail operations; Singapore outlet experience is an advantage
  • Strong people leadership, floor control and problem-solving skills
  • Proficient in English for operations, safety and customer communication (other languages a plus; not a requirement)
  • Comfortable with shift work and peak hours; organised and hands-on
  • Basic POS/Excel skills; Food Safety/Hygiene certification is a plus (or willing to obtain)

Benefits

  • Annual Wage Supplement (13th month/AWS) & performance bonus (per policy)
  • Staff meal provided
  • Annual leave & sick leave as per MOM regulations

How to Apply

Apply on Indeed with your resume. Shortlisted candidates will be contacted for an on-site or video interview.

Job Type: Full-time

Pay: $3, $3,500.00 per month

Benefits:

  • Food provided

Experience:

  • Management: 1 year (Preferred)
  • Food management: 1 year (Preferred)

Work Location: In person



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