Patient Relations Executive

5 days ago


Singapore DP DENTAL PTE. LTD. Full time

**Job Requirements**:

- Pleasant personality and positive attitude
- Excellent communication and interpersonal skills
- Active listening skills
- Able to explain things in a friendly and professional manner
- Good telephone etiquette with pleasant voice
- Caring, helpful and supportive by nature
- Strong sense of responsibility and ability to do what it takes
- Meticulous, systematic and well-organized
- Proactive, flexible, versatile, adaptive to change with can-do attitude
- IT savvy / Good computer knowledge
- Ability to set priorities and multitask well in a fast paced environment
- Excellent command in English and Mandarin to liaise with English and Mandarin speaking patients
- Able to commit to **4 days **of variable shift work (with **3 rest days **per week)
- Minimum Diploma / Bachelor Degree in any discipline

**Responsibilities**:

- Be a keen and resourceful learner to understand more about dental knowledge to be able to explain dental treatment procedures and oral home care instruction to our patients
- Wow patients with service excellence
- Manage appointments and schedule for all clinicians
- Be our brand ambassador and build good relationship with patients
- Make follow up calls and handle treatment coordinating work
- Provide clinicians and patients administrative support
- Educate patients on our dental philosophy and treatment
- Use Patient Management System and office software efficiently (training will be provided)
- Come up with new ideas and proposals for improvement projects
- Actively take part in enhancing overall patient service experience
- Initiate or participate in improvement projects to increase work efficiency and productivity



  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,800 - $4,500 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 96482**Job Views** - 1Roles & Responsibilities You will be an integral team member to provide coordinated service for patients seeking medical treatment at National Heart Centre Singapore. You...


  • Singapore NOVAPTUS SURGERY CENTRE PTE. LTD. Full time $40,000 - $60,000 per year

    Are you passionate about making a difference in patients' lives through excellent service and teamwork? Join our growing healthcare team as a Business Office Associate, where you'll play a vital role in ensuring smooth daily clinic operations and a positive patient experience.Key ResponsibilitiesDeliver excellent frontline service to patients, families, and...


  • Singapore Yishun Community Hospital Full time

    Institution: Khoo Teck Puat Hospital - Family Group: Administration **MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and...


  • Singapore Grow Public Relations Full time

    **We're looking for a team player who is interested in the following**: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...


  • Singapore PARKWAY SHENTON PTE LTD Full time

    To ensure the provision of high standard of patient careTo assist doctors in outpatient clinic- To make appointments for patients in another department within or outside hospital as instructed by doctors. To have basic pharmaceutical knowledge and skill of medicine dispensing. Assist clinic manager in stock taking of medication. Keep track of...


  • Singapore CAPITAL S PTE. LTD. Full time

    **About the business** Our client is a premium Japanese Medical Group, a business established in Singapore for more than 10 years. **About the Role** Report to Clinic Manager **Responsibilities**: - Greet and make patients feel welcomed. - Daily cleaning and replenishing the doctor’s room. - Handling enquiry and make appointments - Registration...


  • Singapore NIHON PREMIUM CLINIC PTE. LTD. Full time

    **JOB DESCRIPTION**: - Answer phone calls and reply to customer enquiries. - Making appointments and coordinate appointments. - Register patients. - Sending appointment reminders to patients. - Prepare case notes and insurance claim forms. - Handling Corporate and OTAI billing - Ensure billing details are correct. - Handle OTAI claims. - Liaise with OTAI...

  • Account Executive

    2 weeks ago


    Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full time

    Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...


  • Singapore JAGA-ME PTE. LTD. Full time

    Job Description We are looking for a dynamic individual to join the team as a Care Navigator (Executive). You will have the opportunity to help make a direct impact on our clients (our patients, their families, and partner healthcare organizations) by helping them navigate the resources that are available in Jaga-Me. Be the first touchpoint for Jaga-Me's...


  • Singapore Parkway Pantai Full time

    The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team. **Key accountabilities**: To cover duties at both Front Office counters at Hospital main lobby and Medical Centre Provide directions and assistance to all internal and external customers by handling...