Patient Relations Executive

Patient Relations Executive **Institution**:National Skin Centre **Family Group**:Administration **Roles and Responsibilities**Handles patients’ complaints and correspondence Monthly reports such as feedback on Doctors, MP correspondences, feedback trends Consolidate and submit monthly feedback file Facilitate monthly Service Quality meeting Facilitate...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

**Job Requirements**: - Pleasant personality and positive attitude - Excellent communication and interpersonal skills - Active listening skills - Able to explain things in a friendly and professional manner - Good telephone etiquette with a pleasant voice - Caring, helpful and supportive by nature - Strong sense of responsibility and ability to do what it...

Pleasant personality and positive attitudeExcellent communication and interpersonal skillsActive listening skillsAble to explain things in a friendly and professional mannerGood telephone etiquette with pleasant voiceCaring, helpful and supportive by natureStrong sense of responsibility and ability to do what it takesMeticulous, systematic and...

**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...

-Family Group: Administration**MAJOR DUTIES AND **RESPONSIBILITIES**: - SPECIFIC (80%) - Receive clinical feedback/ complaints from various sources. - Retrieve all relevant notes and write to all parties involved to obtain accurate information related to the feedback/ complaints. - Prepare SBAR, recommendation and submit to Manager for approval. - Write...

Company ProfileOur client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient's health journey. Serving a diverse community, they are committed to innovation & collaboration to deliver person-centered, holistic care. Awarded as one of the Best Employers in 2025 , they are looking for committed...

To organize, design, and carry out the organizational framework and strategy for good patient interactions and a satisfying experience during the course of a patient's stay. - To establish a close friendship and relationship with patients and their families in order to supervise and take responsibility for the communications and patient relations matters of...