Head of Medium Enterprise Sg

2 weeks ago

Singapore CIMB Group Full time

Key Responsibilities:

- Build a disciplined sales team for the delivery of revenue targets within ME Banking by
- Institute sales performance measurement system
- Establish effective sales channels for ME market
- Provide effective sales coaching for highest quality
- To assist the sales teams to generate new business via direct selling to customers and referrals from different sales channels.
- Maintain close relationship with ME Banking customers in providing solution based initiatives to meet their needs.
- Identify and prioritise activities to maximise revenue contribution from the high potential customers
- Structure transaction of deals based on customer needs and give justifications for waiver/deviations from standard pricing.
- Consult and recommend strategies where account management or recovery is needed on problem accounts, assisting credit in identifying sources for minimising loan losses.
- Work closely with counterparts within the bank to ensure a high level of after-sales service is provided to ME Banking customers.
- Gather regular feedback and provide input to management on product & processes improvement based on customer feedbackMust comply with all compliance requirements with high attention on a) alertness to AML/CDD procedures and take the lead at all times to be alert to unusual or possibly suspicious customer activity. Job holder must report any suspicious transaction to respectively DCORO via LINE MANAGER (reporting manager) b) observant of reputation risk c) strict prohibition from mis-selling activities
- **Requirements**:

- Bachelor Degree or Professional Qualification in the relevant discipline (Finance/Business/Economics/Project Management)
- Has about 12 - 15 years in Commercial Banking sector
- In-depth knowledge of credit markets and commercial banking products and services, including the rules and regulations in the domestic and regional landscapes.
- Strong business management and credit evaluation proficiency.
- Effective and proven experience in running a commercial banking business and/or business unit(s).
- Project management and organisational skills
- Analytical and attention to details
- Written and communication skills
- Ability to multi task and manage various project elements
- Stakeholders management

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