Logistics Supervisor

**Job Function**:
Warehouse & Cold Chain Management

**Job Summary**:
The Logistics Supervisor - Warehouse and Cold Chain Management is responsible for supervision of general warehouse operations and activities. He/She is responsible for monitoring warehouse operations performance, quality and ensuring safe and efficient operation of goods and equipment.

He/She supervises the deliveries, asset management and transaction documentation process, and oversees the secure handling of goods. He/She also identifies opportunities for improvement within the warehouse operations.

He/She may be required to work in rotating shifts. He/She is expected to be vigilant, decisive, and possess effective communication skills. He/She is expected to conduct induction training and can be assigned to lead a team.

**Job Responsibilities/Key Tasks(External)**:
**Business Administration Operations**
- Communicate requirements and activities to stakeholders
- Participate in values-based culture and a culture of accountability in the organisation
- Adhere to organisation’s governance, compliance issues and reporting processes
- Adhere to organisation’s data governance and protection processes
- Supervise teams at work
- Work with allocated resources
- Perform basic risk assessment
- Co-ordinate department's incident or crisis management initiatives

**Business Process/Continuous Improvement**
- Plan continuous improvement activities and performance improvement strategies
- Analyse how different approaches may impact the problem-solving outcomes
- Analyse business requirements
- Implement advanced environmental protection policies and procedures

**Safety and Health**
- Manage Workplace Safety & Health (WSH) activities to ensure team's compliance to requirements
- Perform safety and health risk assessment
- Determine areas of non-conformance to WSH standards
- Conduct WSH risk assessment to determine hazards
- Facilitate WSH solutioning discussions around suggestions to improve existing processes

**Technology Application**
- Adapt latest technology to improve overall team operations
- Facilitate the use of technology or electronic tools and devices

**Sales and Customer Service**
- Plan delivery of logistics products and services that meet customer requirements
- Monitor lapses in delivery of logistics services to customers

**Transportation Operations**
- Resolve escalated customer relationship management conflicts

**Warehousing, Cargo and Material Handling**
- Resolve warehouse operations quality issues
- Manage warehouse planning methods, warehouse storage and layout plans
- Implement warehouse security plans
- Monitor storage utilisation levels for various storage systems
- Organise the execution of operations according to different warehousing situations and contingencies
- Organise cargo-handling schedules to ensure timelines are adhered to
- Monitor warehouse and operational performance
- Manage methods and techniques used to handle dangerous goods
- Manage methods and techniques used to handle time and temperature-sensitive cargo
- Facilitate cargo consolidation activities
- Co-ordinate transhipment and transloading operations
- Facilitate stocktaking activities

**Job Requirements**:

- Basic knowledge of SAP/Warehouse Management System (WMS)
- Proficiency in basic MS Office Applications
- Good team player, able to work well independently and in a team
- Fork Lift licence is preferred

**Professional Qualifications & Relevant Experience**:

- GCE N/O Levels / NITEC
- 3-5 years of relevant working experience in warehouse operations