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Aftersales Manager
3 weeks ago
**Responsibilities**
- Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
- Develop new opportunities in compliance with manufacturer’s guidelines
- Ensure warranty and policy are in compliance with manufacturer’s procedures
- Develop and motivate the team to deliver business targets within a culture of continuous improvement, operational excellence and efficiency
- Maintain strong collaborative relationship with manufacturer
- Ensure professional aftersales support is provided to customers
**Requirements**:
- Minimum Degree qualifications with 5 years of managerial experience within the automotive industry
- Exemplary leadership with customer centric mindset
- Dynamic individual with strong drive to excel
- Excellent people management, interpersonal and communications skills