Senior Solution Engineer
2 weeks ago
**勤務先企業概要** **業種** - IT/通信系 **求人内容** **ポジションタイトル** - Senior Solution Engineer **職種** - IT関連エンジニア **お仕事内容** - Senior Solution Engineer **業務内容詳細** - Understand systems operations environment and drive Infrastructure Review Processes - Manage infrastructure services to support systems environments - Provide day-to-day IT operations and other tasks assigned in a professional, helpful, courteous and timely manner while maintaining high level of customer satisfaction. - Support incident management practices by ensuring that requests are fulfilled in an accurate and timely manner. - Assist in the development and implementation of service desk policies, processes, and procedures to improve service desk delivery operations. - Deliver excellent level of technical resolutions related Server, Networking & PC. - Assist in IT infrastructure-related projects (e.g., technology upgrades, new hardware and software deployments, e-learning, user training) as needed **上司** - 日本人男性 **募集背景** - 増員 **勤務条件** **勤務時間** - オフィスアワー **勤務曜日** - 月-金 **残業** - あり **出張** - あり(ASEANエリア) **雇用形態** - 正社員 **給料** - 基本給与 5-7K **有給休暇** - 14日間 **メディカルリーブ** - その他 **募集要項** - KEY REQUIREMENTS> - Experience should cover following; - Must have at least 3 years of working experience in IT infrastructure/ IT industry - Administration knowledge and experience for IT infrastructure (On Prem - Wintel Server, Cisco Switches/Controller/Access point, Palo Alto/Fortigate Firewall, Linux and PC | Cloud - Azure, AWS, M365, Cisco Cloud Security, Citrix VDI) - Good verbal and written communication and presentation, negotiation skill in English, Japanese (Optional) - Not expect as a common team player, he/she should have a potential to be a technical specialist with high communication skills and well minded about team - working - Should have sense of ownership, urgency and self-motivation - Able to travel on short notice according to requirements - On Prem Knowledge - Wintel Server, Cisco Switches/Controller/Access point, Palo Alto/Fortigate Firewall, Linux and PC (Administration level knowledge) - Cloud Knowledge - Azure, AWS, M365, Cisco Cloud Security, Citrix VDI (Administration level knowledge) - Hardware knowledge - HPE Server, Storage | Dell Server, Storage (Administration level knowledge) - Microsoft Windows Server 2012, 2016, 2019 platform Technologies (Administration level knowledge) - Virtualization Technologies (VMware, Hyper-V) (Administration level knowledge) - Backup Technologies (Veeam & Symantec) (Administration level knowledge) - Microsoft Windows PC OS 10 platform Technologies (Advanced level knowledge) - Microsoft SQL Database (Administration level knowledge) - Oracle Database management (Administration level knowledge) - Network Routing / SD WAN / Firewall Policy (Administration level knowledge) - AWS Certified with Solution Architect Associate or Professional (Optional) - Azure Certified with Administrator Associate or Solution Architect Expert (Optional) - Cisco Certified Network Associate (Optional) - Network troubleshooting skill - Server troubleshooting skill - M365 Troubleshooting skill - PC troubleshooting skill
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