Cluster Retail Manager
4 days ago
Our client is one of the world's leading bedding manufacturer and headquartered in Singapore for its SEA operation.
**Key Responsibilities**:
- Develop and implement retail strategies to achieve sales targets and enhance profitability across all cluster locations.
- Recruit, train, and mentor store managers and staff, fostering a positive work environment that encourages growth and collaboration.
- Monitor and analyze store performance metrics, identifying areas for improvement and implementing effective action plans.
- Ensure an exceptional customer experience by maintaining high standards of service, visual merchandising, and product presentation.
- Oversee inventory levels and stock management across the cluster, collaborating with supply chain teams to optimize product availability.
- Stay updated on industry trends and competitor activities, using insights to inform business strategies and product offerings.
- Plan and execute in-store promotions and events to drive traffic and sales, collaborating with marketing teams as needed.
- Prepare regular reports on sales performance, customer feedback, and operational challenges for senior management.
**Qualifications**:
- Diploma in Business, Retail Management, or a related field.
- 3+ years of retail management experience, experience in the furniture will be advantegous.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and interpersonal skills.
- Creative problem-solver with a customer-focused mindset.
- Proficient in retail management software and Microsoft Office Suite.
EA License Number: 19C9782EA
Personnel Number: R23113231 (Lum Charmaine)
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