Desktop Engineers Roaming

2 days ago


Singapore ITCAN Full time

Minimum one (1) years of Desktop Support, ICT End User Computing or
- Service Desk Agent experience with networking and system administration experience as well as exposure in project management in ICT projects;
- Possess expert-level troubleshooting skills and analysis methods for the purpose of providing expert advice and assisting Level 1 and Level 2 Desktop
- Support Engineers to resolve escalated issues;
- Possess strong and proven experience in designing and developing one or more courses of action, evaluating each of these courses in a test case environment, and implementing the best solution to the problem;
- Possess excellent communication skills to demonstrate and present the solution to the Customer, and the solution will also be made available for future troubleshooting and analysis recorded in proper documentation.
- Possess at least one (1) of the following certification or educational qualification:

- Microsoft Certified Solution Expert (MCSE) in one or more of the following: Desktop Infrastructure, Server Infrastructure, Communication -or equivalent;
- Microsoft Certified Systems Administrator (MCSA) or equivalent;
- Microsoft Certified Masters (MCM) or Microsoft Certified Architect (MCA) or equivalent;
- Cisco Certified Network Associate (CCNA)

**Salary**: $1,500.00 - $3,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Desktop support roaming: 1 year (preferred)


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