Desktop Support Engineer

3 days ago


Singapore SMART FORTE CONSULTING LLP Full time

Roaming role - to provide technical onsite support
- Troubleshooting Computer hardware, software and related incidents, including operating systems
- To assist all users with any logged IT related incident.
- To escalate incidents to other support teams when necessary.
- To accurately record, update and document requests using the ITSM system.
- To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
- To maintain customer satisfaction and respect at all times.

Job Requirements
- Diploma / Nitec in Information Technology, Computer Engineering or relevant
- **Welcome entry level - On Job Training**:

- Work Location mostly in the **East or Central areas**:

- 5 days work
- Salary up to $3000



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