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**Duties and Responsibilities** - Ensure calls pick up within 3 rings - Promote our services and advise on company information to customers via phone - Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction - Coordinate with the logistics team to ensure timely delivery of products and services to customers. - Maintain and update customer databases, ensuring accuracy and completeness. - Prompt customers relevant questions to determine nature of problems **Job Requirements** - Minimum "N"-Level/SPM - Customer-focused mindset with good verbal communication skills - No job experiences required. Training will be provided. - Monday - Saturday (Office Hours 8.30am - 5.30pm) - Option for 5 days and 6 days work week - Career progression to Assistant Manager **Remuneration and Benefits** - Initial monthly remuneration of $2,600 - $3,000. - 12-14 days of annual leave - Fringe benefits include free music courses and medical insurance coverage. **Work Location** Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West) Pay: $2,600.00 - $3,000.00 per month Work Location: In person