Customer Care Specialist
5 days ago
Work Week & Shift: 6 days, rotating shift
Location: Airfreight Terminal
Job Responsibilities:
- attend to passengers at arrival claims with mishandled and damaged baggage
- Raise reports of mishandled and damaged bags, in according to the various airline requirements.
- Trace mishandled baggage and keep passengers informed of the tracing status
- Assist passengers with odd size bagsAnswer hotline calls on baggage matters
Compensation:
- sign-up bonus of $5000
- annual wage supplement (AWS)
- allowances*
- overtime
- transport will be provided for working beyond midnight.
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