Customer Care Specialist

4 days ago


Singapore JJ CONSULTING SERVICES Full time

Our client is a global leader in gateway services, who is seeking to recruit a **Customer Care Specialist (Airport)**. This position is based in Singapore. **Customer Care Specialist (Airport)** **Responsibilities** You will attend to passengers at arrival claims with mishandled and damaged baggage. - Raise reports of mishandled and damaged bags, in according to the various airline requirements. - Trace mishandled baggage and keep passengers informed of the tracing status - Assist passengers with odd size bags - Answer hotline calls on baggage matters **Requirements**: - Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent - Professionalism, Patience and a "People-first" attitude - Comfortable with shift work JJ Consulting Services EA Licence No.: 12C6207



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