I-security Engineer
23 hours ago
RESPONSIBILITIES
- Be responsible for post-sales activities of cybersecurity products, including implementation, testing, and documentation.
- Participate in large-scale (local and regional) project implementations, ensuring seamless integration of security solutions.
- Provide on-site implementation services, including deployment, configuration, and troubleshooting of cybersecurity products.
- Analyse and resolve customer queries through troubleshooting and researching existing knowledge base articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls, ensuring timely resolution of issues.
- Communicate technical issues clearly and concisely to both technical and non-technical stakeholders.
- Monitor and respond to security incidents, perform root cause analysis, and implement preventive measures.
**REQUIREMENTS**:
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering orrelated field
- At least 1-2 years relevant experience in IT industry providing network support and
- Equip with knowledge & experience in networking such as routing and switching technology.
- Familiarity with DevOps principles, CI/CD pipelines, and tools such as Jenkins, GitLab CI, or CircleCI.
- Basic understanding of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Able to work independently as well as in a team environment.
- Willing to work hard and eager to learn about new technologies.
- Polite and able to communicate well to the clients.
- Analytical and possess good troubleshooting skills.
- Willing to work extended hours and on standby duty.
- Excellent interpersonal and communication skills.
- Independent and motivated.
**DESIRABLES**
- Experience with scripting and automation (e.g., Python, Bash, PowerShell).
- Familiarity with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
- Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, SOC 2).
- Relevant certifications such as CISSP, CEH, AWS Certified Security Specialty, or Certified Kubernetes Administrator (CKA) are a plus.
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