Income Auditor

4 days ago

Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

**What do we expect from you?** - To audit all daily income that has been received by the hotel and to ensure that all relevant revenues such as Rooms, F&B and other revenues, are correctly and completely recognized and recorded in the General Ledger accounting system. - To be responsible for all daily revenues and statistics of the hotel. **How your day looks like?** - Prepare and distribute the Daily Revenue Reports to the Hotel & F&B management Team - To review all paid-outs, revenue adjustments, rebates and allowances for reasonableness, properly approved with supporting, and to report any deviations from hotel policies and procedures. - Review on a daily basis the Night Manager’s report: - Guest in-house rate check report, variance must be explained by FO - Complimentary and House use room to come with appropriate supporting document - Guests checked out with open paymaster accounts (Guest Ledger) - Guests in house with credit limit exceeded (High Balance Report) - Revenue adjustments - Check market segment report. - Periodically conduct training for Front Office staff. **F&B**: - To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent reports, as necessary, for hotel management. - Audit F&B outlet checks void for explanation and approval by the Outlet managers or Assistants. - Review all house use and entertainment checks, ensure that they are properly signed. - Investigate all discrepancies and make necessary adjustments (if any). - Periodically conduct training for F&B Team. **OTHERS**: - Ensure that the Guest Ledger, Advanced Deposit Ledger and City Ledger balance to the General Ledger on a daily basis. - Ensure POS and Opera are balanced. - Ensure audit compliance. - Account for Other departmental revenue (eg. Telephone, Car Parking) - To be ready and responsible when assigned to perform any other duties as designated by higher management. **How do I deliver this?** - **Tell it like it is**: - Authentic, honest, you mean it, sincere, true. - **Have fun and make friends**: - fun, energetic, whimsical, upbeat, “wink", casual. - **I've got your back**: - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable. - **Play to win**: - Original, cutting edge, new, "outside the box”; open to new possibilities, different. - **Right here, right now**: - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

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