Income Auditor

About us
At **Holiday Inn® Hotels & Resorts, **our job is to bring the joy of travel to everyone. That’s where you come in.

When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a **Income Auditor** at Holiday Inn Singapore Little India. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
Responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.
- Reconcile revenues on a daily basis, between PMS and other integrated systems
- Room sales, to the rooms revenue report
- Food & Beverage sales, to the outlet sales POS summaries
- Telephone sales, to telephone report
- Laundry sales to the laundry summary
- Other department sales (including manual ones) to relevant sales summaries
- Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.
- To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.
- To ensure no show report is reviewed and revenue are posted correctly
- To ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.
- To verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.
- Finalizes food cover report for food and beverage control and the Finance Department.
- To ensure breakfast allocation packages are allocated correctly.
- Keys revenue journal and distributes to Outlet Mangers and management
- Controls all food and beverage sales by:

- Correct recording of guest checks on a timely basis
- Performs spot checks on outlet checks used
- Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager and report submitted to Finance Leader for review on a timely manner
- Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
- Ensure banquet controls are being adhered to
- Reconciles total outlet sales to total charges
- Ensure the preparation of report generated using the POS or PMS system on the meals charged by employees for personal consumption, customer entertainment or employee relations.
- Ensures all rebates and negative postings are supported by documentation detailing the charges. All rebate credits must be in accordance with Hotel Accounting Manual. The rebates, negative postings and paid outs must be summarized and sent to the Director of Finance & Business Support and General Manager for review daily
- Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
- To ensure all revenue invoiced and earned captured and recorded in the PMS or accounting system on a daily basis or the cycle related to the revenue. To ensure all other revenue posting is accurate & tie to the revenue source.
- To ensure a reconciliation is performed and documented on at least a monthly basis to ensure accuracy when posting revenue from the PMS to the General Ledger. DRS Hotels: required to perform the reconciliation on a daily basis and at month end.
- Audit General Cashier bank in slips with daily collection of the General Cashiers Summary
- To ensure the guest, city and advance deposit ledgers are reconciled with the PMS trial balance daily & monthly and all discrepancies resolved promptly.
- Minimum Diploma or equivalent
- Minimum 2 Years of related work experience
- Able to communicate with and lead colleagues

In return for your hard work, you can look forward to a highly competitive salary and benefits package - including:

- Duty meals
- Birthday Leave on your birthday month
- Monthly LOVE Hour
- Medical, dental & optical benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Singapore Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll