Technical Customer Support

Job ID: **1652** **Job Type**: **Full Time** Job Classification: **Non Executive** Department: **Customer Service** Function: **Customer Service** **Location**: **Jurong, Singapore** Years of Experience: **2** Job Responsibilities/Requirements: **Responsibilities**: - Provide 24 X 7 technical assistance via phone, - Troubleshoot CPE issues, Mobile...

No experience needed, training will be provided. Fresh grads and undergrads welcome to apply! **Responsibilities**: - Assist in providing customer service to existing clients - Answer customer inquiries via phone calls and escalate urgent cases - Respond to feedback and comments on social media sites - Follow up with new customers post sales - Maintain...

**Responsibilities**: - Manage all in house repair and maintenance works of coffee machine. - Diagnose technical problems and determine proper solutions. - Provide assistance to customer when required. - Carry out work according to schedule or following a plan set by customer service officer. **Requirements**: - Minimum qualification of GCE ‘O’ level...

We are seeking a dynamic and knowledgeable Technical Sales Engineers to join our Sales & Marketing department. The ideal candidates will leverage their mechanical and electrical engineering expertise to support both our internal sales team and external customers.Responsibilities:Pre-sale and Post-sale Support: Provide essential technical support to the sales...

Job Responsibilities:Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product...

**Job Roles and Responsibilities**: - Learn and understand critical proprietary business systems built /running in the Mainframe. - Maintain all system & sub-system environments in compliance with the security guidelines. - Assist with testing, implementation, and installation of each sub-system and associated software. - Diagnose and resolve environment...

**Responsibilities**: - Provide thorough analysis of customer’s tool uptime and propose actions/solutions to resolve high downtime systemic issues - Identify product chronic/systematic issues and co-work with local team & factory team to establish improvement roadmap and follow up until issue closure - Provide technical solutions to field engineers,...

**Responsibilities**: - Provide thorough analysis of customer’s tool uptime and propose actions/solutions to resolve high downtime systemic issues - Identify product chronic/systematic issues and co-work with local team & factory team to establish improvement roadmap and follow up until issue closure - Provide technical solutions to field engineers,...

Position: Technical Support (Open to Fresh/Junior)Location: Singapore (East)Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced...

Summary Benefits:Basic Salary Up to $45005 Working Days, Office HoursAWS + VB + BenefitsLocations: EastGood Company BenefitsResponsibilities:Conduct inspections and testing of products to ensure performance and compliance with standards.Write clear and concise reports on product performance, testing results, and corrective actions.Investigate product issues,...