Technical Support Engineer

3 days ago


East Singapore Tokyo Electron Singapore Pte Ltd Full time

**Responsibilities**:

- Provide thorough analysis of customer’s tool uptime and propose actions/solutions to resolve high downtime systemic issues
- Identify product chronic/systematic issues and co-work with local team & factory team to establish improvement roadmap and follow up until issue closure
- Provide technical solutions to field engineers, technicians, and product support personnel who are experiencing difficulties of diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
- Report design, reliability and maintenance problems or bugs of product to Japan factory and follow up with factory on issue improvement progress, providing updates to customer/user until issue closure
- To provide training to field engineers on newly released BKMs
- Provide support to customer/users where the product is highly technical or sophisticated in nature

**Job Requirements**
- Degree in Physics/Chemical/Material Science Engineering and/or Electrical/Electronic/Mechanical Engineering or its equivalent
- Experience in dry etch tool hardware experience is an advantage
- Strong communication and good interpersonal skills
- Ability and desire to work in a multicultural team
- Meticulous, organized and resourceful team player
- Highly motivated individual who works independently with little supervision
- Work in cleanroom environment
- Required to work during after office hours/weekend/public holiday

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Dry Etch Tool Hardware: 3 years (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person



  • East Singapore Tokyo Electron Singapore Pte Ltd Full time

    **Responsibilities**: - Provide thorough analysis of customer’s tool uptime and propose actions/solutions to resolve high downtime systemic issues - Identify product chronic/systematic issues and co-work with local team & factory team to establish improvement roadmap and follow up until issue closure - Provide technical solutions to field engineers,...


  • North-East Region, Singapore AEM Singapore Pte Ltd Full time $60,000 - $120,000 per year

    Job Responsibilities:Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product...


  • East Region, Singapore Pasona Singapore Pte. Ltd. Full time $40,000 - $80,000 per year

    5 days work week (8 30 to 5 30 pm), Sunday to Thursday or Tuesday to Saturday or Monday to Friday2 months of Fixed Bonus + Variable Bonus (Averagely 5 months to 8 months per year)Candidates without experiences are welcome to apply Additional Allowance provided (Minimum $550/month to $1,150/month)Working location: Ubi/ Tai SengTechnical Support Engineer...


  • Singapore PH HYDRAULICS & ENGINEERING PTE. LTD. Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...


  • Singapore Ph Hydraulics Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...


  • Singapore Sheng Siong Group Full time

    Technical Support Engineer / Senior Technical Support Engineer Provide technical support to end-users, resolving hardware and software issues efficiently. Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement. Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network...


  • Singapore Henderson Scott Full time

    **Technical Support Engineer - APAC / Cyber Security Start-Up Vendor** **Salary**: Paying up to $80k SGD **Location**: Singapore. Hybrid role - you will need to go into the office 2-3 times a week. Exciting opportunity for a support engineer/system engineer to join a pre-IPO cyber security vendor in Singapore. You will work with their customers to...


  • Singapore Ireckonu - Hotel Middleware & CDP+ Full time

    Overview Technical Support Engineer at Ireckonu - Hotel Middleware & CDP+Join to apply for the Technical Support Engineer role. You will be the first line of defense in ensuring the smooth operation of our Azure Cloud infrastructure and integrated systems. You’ll provide hands-on technical support to our hospitality clients, resolve incoming issues...


  • Singapore STYL SOLUTIONS PTE. LTD. Full time

    **ABOUT STYL SOLUTIONS** Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Our vision is to use Fintech and IoT to create smart and efficient cities that enhances Quality of Life through convenience and healthier living. *** We are looking for a Technical...


  • Singapore VALLEN SINGAPORE PTE. LTD. Full time

    As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving. What will...