International Reservation Sales Agent

4 days ago

Paya Lebar, Singapore Sabre Full time

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

The International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the agent will handle inbound calls.

Key Responsibilities:
Reservation Handling:

- Assist guests in making, modifying, or canceling hotel reservations using the hotel’s reservation system.
- Offer information on room types, rates, and packages available to meet guests' needs.

Customer Inquiries:

- Respond promptly to guest inquiries regarding hotel services, amenities, and local attractions.
- Provide detailed information on hotel policies, check-in/check-out procedures, and other relevant information.
- Handle special requests, such as room upgrades or specific accommodations.

Customer Service:

- Deliver exceptional customer service by maintaining a friendly and professional demeanor.
- Resolve guest complaints or issues in a timely and effective manner, escalating when necessary.
- Follow up with guests to ensure their satisfaction with the booking process.

Communication:

- Maintain clear and effective communication with guests, hotel staff, and other team members.
- Document and update guest information, preferences, and feedback in the CRM system.

Operational Support:

- Assist in preparing reports on reservations, cancellations, and customer feedback.
- Participate in ongoing training sessions to stay updated on hotel offerings and customer service best practices.
- Adhere to call center protocols, including maintaining call handling time and accuracy standards.
- Support administrative activities with regards to the hospitality business.

Qualifications:

- High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
- Previous experience in a hotel front desk role is preferred.

Personal Attributes:

- Excellent communication (written and verbal) and interpersonal skills.
- High level of integrity and professionalism.
- Attention to details and customer focused.
- Able to communicate in English, as well as Japanese.

Working Conditions: Role is required to work from 8am to 5pm with two rest days on Fridays and Saturdays. Flexibility in scheduling is essential.

LI-Hybrid#LI-MF1

  • International Reservation Sales Agent – Fixed Shift

    7 days ago

    Paya Lebar, Singapore Sabre Asia Pacific Pte Ltd Full time $40,000 - $60,000 per year

    We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness,...

  • Development Engineer for Agentic AI

    5 days ago

    Paya Lebar, Singapore AXIOM IT SOLUTIONS PTE. LTD. Full time $90,000 - $120,000 per year

    Axiom IT Solutions Pte Ltd is a Microsoft Gold Partner specialising in Microsoft Teams Voice, Collaboration, Security and Artificial Intelligent services. We are actively promoting the adoption of Microsoft Copilot and Copilot Studio for SME and Enterprises in Singapore. We also developed our own Axiom AI Voice agents for AI Receptions, AI Call Centers, AI...

  • Telesales Manager

    1 week ago

    Paya Lebar, Singapore Noel Gifts International Ltd Full time $60,000 - $120,000 per year

    To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as Telesales ManagerThe Telesales Manager will lead and manage the telesales teams for both Noel and Humming, overseeing day-to-day operations, sales performance, and service quality. This role is responsible for ensuring that individual agents...

  • Business Sales Advisor

    2 weeks ago

    Paya Lebar, Singapore One Degree Alliance Full time

    Job Responsibilities Provide clients with advice on financial matters, making recommendations on ways to best utilize their money. The role involves researching the marketplace and advising clients on products and services available, ensuring they are aware of and understand those that best meet their needs, and then securing a sale. Job Requirements - Min...

  • Sales Administrator

    1 week ago

    Paya Lebar, Singapore Koncept Kreation Pte Ltd Full time

    We are seeking a meticulous and adaptable sales administrator to manage our purchase orders and invoices. In this role, you will verify customer information, issue invoices, relay order instructions, and complete monthly sales reports. You may also be required to process timesheets. To ensure success, sales administrators should have experience in a sales...

  • Sales Coordinator

    2 days ago

    Paya Lebar, Singapore Lowe Rental Full time

    **The Company** We are Lowe, a globally recognized brand for innovation, ambition, and high quality. Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. With over 40 years’ experience, today Lowe Rental is the world’s leading refrigeration and...

  • Sales Executive

    4 days ago

    Paya Lebar, Singapore JRP & Associates Pte Ltd Full time

    **Key Responsibilities**: - Prepare sales quotations and proposals based on clients' requirements and follow-up with clients regularly. - Prepare all other sales related documentations, and carrying out sales related duties and administrative procedures. - Liaise with clients, vendors and suppliers to ensure projects run smoothly. - Establish new business...

  • Accounts Executive

    2 weeks ago

    Paya Lebar, Singapore Declout Full time

    About us The role - Perform daily accounting & finance duties. - Assist in raising Sales Order, Purchase Order and Sales Invoices in the accounting system when required. - Manage timely closing process and reconciliations within tight deadline. Key accountabilities - Perform daily accounting & finance duties including receivable and payables processes,...

  • Admin Support Officer

    1 week ago

    Paya Lebar, Singapore PERSOL Full time $40,000 - $60,000 per year

    Contract Duration: Immediate - 31 Jul 2026Location: Paya LebarJob Descriptions:Contract Management:Develop and maintain standardized media confirmation templates.Ensure all contract details and rates are accurately recorded in ACE Hub/Broadsign in full compliance with internal guidelines.Coordinate with the sales team to validate inventory...

  • Channel Sales Manager

    1 week ago

    Paya Lebar, Singapore GMP Group HQ Full time $60,000 - $120,000 per year

    Responsibilities:Manage new and existing channel partners to increase product sales.Build positive working relationship with partners to ensure smooth partner services.To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.To meet with prospects to understand their purchase...