Senior Partner Enablement Manager, Apj

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is on a mission to create a vibrant, world-class partner ecosystem that is helping to accelerate our growth and supports us to become the defining software company of the 21st century.

Reporting to the Director of Regional Partner Enablement - Asia Pacific, the Senior Partner Enablement Manager, Asia-Pacific will be instrumental in understanding our existing solutions and sales approaches (both current and upcoming) and giving the regional partner ecosystem the tools, resources, skills, and knowledge necessary to accelerate ramp times, improve overall effectiveness and efficiency, demonstrate our differentiated value to our customers, and improve partner sales productivity and performance. The individual will be on point to introduce, initiate, drive, support, and execute regional partner enablement efforts based in region and expand meaningful partner capacity.

A strong ability to drive, collaborate, and manage a wide range of education and enablement initiatives is a must. This person will be capable of working in a fast-paced environment and will be passionate about enabling others. They will have excellent verbal and written communication skills and be able to work independently.

**What we are asking of you in this role**:

- Proactively engage with appropriate partner sales management and partner program teams to identify, prioritize, develop, and execute successful enablement plans, content, and programs
- Develop programs that always think about Partners and how they can be enabled to be an extension of our ServiceNow team
- Identify gaps in knowledge and processes - and work with all levels of leadership (internal and external) to ensure rapid deployment of training and tools needed to address those gaps
- Build enablement relationships with strategic partners and create joint partner enablement plans in collaboration with Partner counterparts
- Engage regularly with key partners to monitor enablement process, new requirements, and future goals
- Provide regular updates to partner management on the status of each partner's enablement
- Leverage assets from - and partner with - other ServiceNow organizations to drive knowledge acquisition and skills development
- Build comprehensive knowledge of Partner training programs, Training & Certification offerings, course roadmap, funding programs, Partner programs, and course objective/overview to be a trusted advisor to partners
- Drive awareness of new or updated Partner training information for ServiceNow Partner facing teams and the Partner community through established platforms
- Establish steady cadences of learning for partners - and work to eliminate “random acts of enablement”
- Produce metrics reporting - and provide insight and impact of initiatives.
- Take part in the organization and delivery of workshop, virtual and on-demand enablement.
- Co-create and maintain a local training calendar; monitor and manage content on the corporate partner-facing portal for accuracy and effectiveness.
- Establish fluent channels of feedback, participation & support from both internal and external organizations and stakeholders.
- Contribute analytical capability to understand key trends in the region across the channel partner community, and work with the partner leaders in the region to establish training plans and curriculum that will help drive partner revenue

**Qualifications** Required Competencies for success**:
Leadership competencies
- Drive results - Consistently achieving results, even under tough circumstances
- Nimble learning - Achieving learning through experimentation when tackling new problems
- Collaboration - Building trusted relationships and turning conflicts into opportunities to collaborate
- Self-development - Is curious and is actively seeking new ways to grow and learn

Core Competencies:

- Ensures Accountability - Holds self and others accountable to meet commitments
- Execution Focus - Consistently achieving results even under tough circumstances
- Strategic Mindset - Seeing ahead to future possibilities a