Air Freight

2 weeks ago


Singapore ELITEZ PTE. LTD. Full time

**Air Freight & Customer Service Executive**

**Job Summary**:

- Basic Salary $2000 - $3800
- AWS + VB
- Mon - Fri 9am - 6pm; alternate Saturday 9am - 1pm
- Location: Changi Cargo

**Responsibilities**:

- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both customers and handle customers' enquiries on a timely basis
- Work closely with Billing Team to provide accurate data for invoicing.
- Other duties as assigned.

**Requirements**:

- At least 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- At least “O” & “N” Levels
- Familiar with CCN system
- Proficient in MS Office and Excel
- Good communication skill and customer service oriented
- Flexible / Adaptive to changes and Meticulous to details
- Able to work independently with minimum supervision

**How to apply**:
**Kok Jean Ray**
**Registration Number: R22110935**
**EA Licence No: 16C8004 (Elitez Pte Ltd)



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