Air Freight Operation Executive

5 days ago

Singapore NS International Full time $60,000 - $120,000 per year

We are seeking a highly motivated and detail-oriented Air Freight Operations Executive to join our operations team. This role will be responsible for coordinating and managing air freight shipments.

Key Responsibilities
  • Handle end-to-end coordination of air freight shipments Import and Export, including booking, documentation, customs clearance, and delivery.
  • Liaise with airlines, ground handlers, customs brokers, and clients to ensure timely and accurate movement of cargo.
  • Monitor shipment status, proactively resolve delays or issues, and keep customers updated.
  • Prepare and review shipping documents such as airway bills, invoices, packing lists, and customs declarations.
  • Maintain compliance with international shipping regulations and company policies.
  • Provide exceptional customer service by addressing inquiries, resolving complaints, and building strong relationships with clients.
  • Coordinate with internal departments to ensure efficient and cost-effective operations.
Qualifications & S
Qualifications & Skills
  • Minimum 2–3 years of experience in air freight operations or freight forwarding.
  • Strong knowledge of air cargo processes, airline procedures, and customs regulations.
  • Excellent communication and negotiation skills.
  • Ability to work under pressure and handle multiple shipments simultaneously.
  • Proficiency in MS Office and freight management systems.
  • Strong attention to detail and problem-solving skills.

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