Senior / Executive, Contact Centre (Entry Level)

Description Senior Customer Service Associate, Group Contact Centre Join to apply for the Senior Customer Service Associate, Group Contact Centre role at National University Health System As part of Group Contact Centre, the Senior Customer Service Associate’s key role is to provide Contact Centre services such as handling general enquiries, appointment...

Description Senior Customer Service Associate, Group Contact Centre Join to apply for the Senior Customer Service Associate, Group Contact Centre role at National University Health System As part of Group Contact Centre, the Senior Customer Service Associate's key role is to provide Contact Centre services such as handling general enquiries, appointment...

Senior Customer Service Associate, Group Contact Centre Join to apply for the Senior Customer Service Associate, Group Contact Centre role at National University Health System . Job Responsibilities: Deliver excellent customer service to callers by understanding caller's needs. Provide timely, accurate and appropriate information and assistance to address...

Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2) - Department - CS Contact Centre Team - Job posted on - Aug 11, 2025 - Employee Type - Permanent - Full Time - Experience range (Years) - 0 - 3 years Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative,...

**What the role is** The Service Experience Department (SED) oversees the operations of the NEA Contact Centre, drives the design and development of digital services as well as develops deep understanding of customer behaviours and requirements through analysis of customer data and service information. **What you will be working on** You will lead the...

At Bizlink, we treasure people who are committed and passionate in supporting our mission of enabling employment and rebuilding the lives of individuals with disadvantaged backgrounds. **Reporting Address** 512 Chai Chee Lane, #01-09, Mapletree Industrial Estate, Singapore 469028 **Working Hours** Monday - Friday: 8.30am to 5.30pm **Responsibilities** -...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $6,500 - $9,500 Per Month **Date Posted** 15 hours ago Additional Details **Job ID** 119807 **Job Views** 1 **Job Description**: Roles & Responsibilities Activeo is a Consulting and Technology company specialised in Contact Centre and Customer Experience Technology...

Oversee the day-to-day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance Indicators are met. Manage resource planning, forecasting and scheduling to drive optimum productivity and utilization. Analyze data and prepare daily, weekly and monthly reports for clients and senior management. Handle customer...

**Responsibilities**: - Manage day-to-day operations of the contact centre, ensuring efficient and effective handling of customer inquiries, complaints, and requests. - Develop and implement strategies to setup contact centre performance, including optimizing processes, workflows, and technology solutions. - Lead and motivate a team of customer service...

**Senior / Service Team Leader, Group Contact Centre** As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: **Responsibilities**: - Monitor performance...