Support Engineer

2 days ago

Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time

**Key Responsibilities**
- Engineering
- Undertake projects related to network and security systems inclusive of provisioning, installations, configurations as well as monitoring and maintenance.
- Architect, plan, analyse, develop, implement, test and maintain as per requirements for new or existing networks
- Design and architect with Security By Design framework, enabling automated data security controls and built-in security into the infrastructure (on-Prem and cloud networks)
- Provide technical support and advice to users on network-related issues or queries i.e. problem resolution and documentation, troubleshoot problems, escalating to upper-level associates as appropriate
- Perform network administration/maintenance and works toward continuous optimization of network performance and overall systems performance
- May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L3 incident management
- Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentation
- Cross group collaboration
- Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
- Support sales for all technical demo and Proof Of Concept (POC) requirements
**Qualifications/Experience/Knowledge**
- Degree or other equivalent
- At least 5 years of experience
- At least 2 years of project delivery experience
- At least 3 years of support experience
- Design, Implement and support networks
- Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls and security
- Well versed in rules, policies, ports, blocks and VPN technologies
- Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
- Possess problem-solving skills and able to prioritise and manage multiple tasks
- Strong communication skills
- Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
- Able to interact with various levels of internal and external stakeholders both in written and verbal forms
- Demonstrated project management experience handling multiple projects simultaneously
- Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
- Added advantages
- Pre-sales experience
- CCNP, CISA certification
- SASE experience

**Job Types**: Full-time, Permanent

**Salary**: From $2,500.00 per month

Schedule:

- Monday to Friday

  • System Support Engineer

    1 week ago

    Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Job Summary**: **Responsibilities**: - Service and maintain Security & Fire Alarm Central Monitoring Station hardware equipment & accessories, wireless radio equipment, GPRS system and telecommunication equipment - Provide support for Security & Fire Alarm Central Monitoring Station infrastructure, which includes up keeping of the system cabling &...

  • Mis Support Engineer

    2 days ago

    Bukit Merah, Singapore AsiaPac Technology Pte Ltd Full time

    **Key Responsibilities** - MIS Support - Develop and maintain broad knowledge of company’s’ business and technology requirements and needs - Ensure smooth operations, KPI, and customer satisfaction - Work closely with other MIS Staff on technical issues and provide the necessary resolutions during service outage (personnel will include external...

  • System Support Assistant Engineer

    7 days ago

    Bukit Merah, Singapore Gold Lite Pte Ltd Full time $40,000 - $80,000 per year

    Main duties:Provide first level technical support within the healthcare facility.Troubleshoot and resolve network, server and software application issues.Assist in project installation and implementation.Maintain customer satisfaction through consistent, high-quality service delivery.Conduct training for hospital staff and end-users.Maintain...

  • Business Support Executive

    2 weeks ago

    Bukit Merah, Singapore ITS Science & Medical Pte Ltd Full time $40,000 - $60,000 per year

    RESPONSIBILITIESProvide administrative and operational support to the respective Sales DivisionsPrepare quotations, follow up on sales orders and tender preparationsGenerate reports and maintenance of databaseBuild and maintain good relationship with customersREQUIREMENTSDiploma/Degree holders, preferably in Science, Engineering, Business Administration or...

  • IT Support Engineer L1

    4 days ago

    Bukit Merah, Singapore Singapore Business Guide Pte Ltd Full time

    **JOB SUMMARY**: You will be responsible for troubleshooting of Desktop & IT related issues and providing post sales Maintenance support services to clients. **RESPONSIBILITIES**: 2) To assist all our customers with any logged IT related incident. 3) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with...

  • IT Support Engineer

    1 week ago

    Bukit Merah, Singapore Apersona Pte. Ltd. Full time

    The fundamental goal of this position is to see IT services interruption is not in the critical path of users. The job involves handling and resolving simple to complex IT issues and some queries from end-users. **Responsibilities** - Provide support on O365 and Identity, access management, Network, VPN, LAN and WAN - Troubleshooting of Hardware and OS...

  • Procurement Engineer

    1 week ago

    Bukit Merah, Singapore Hewlett Packard Full time

    **What a Procurement Engineer does at HP**: - As a member of the Display Procurement team, you will be responsible to drive innovation, partner with R&D to support NPI, Develop Display Roadmap and work with the global team on Pan-HP Leverage. - Assess LCD & Touch panel supplier quality and manufacturing capabilities. - Execute LCD & Touch panel supplier...

  • Systems Engineer

    7 days ago

    Bukit Merah, Singapore Alphaeus Pte Ltd Full time $60,000 - $120,000 per year

    Location: Bukit MerahEmployment Type: 1-year renewable contractWe are looking for a skilled Systems Engineer to provide technical support for the maintenance, patching, and upkeep of Microsoft, Nutanix, and Citrix server systems. You will play a key role in ensuring system reliability, managing compliance tasks, and supporting day-to-day IT service...

  • Supply Chain Engineer

    2 weeks ago

    Bukit Merah, Singapore Hewlett Packard Full time

    **What a Supply Chain Engineer does at HP**: - In close collaboration with PRM and HP site manager, drive factory operational and quality performance. - In close collaboration with global teams, ensure process compliance, audit execution and inventory integrity. - Lead initial troubleshooting and triage in case of engineering process, system or quality...

  • Application Engineer

    7 days ago

    Bukit Merah, Singapore b000d2cd-fbd1-4510-ad74-e9184e7940de Full time $60,000 - $120,000 per year

    PurposeThe Application Engineer serves as a key technical link between customers, sales, and internal teams, providing expert support in product applications, development, and performance. This role combines strong technical knowledge with commercial awareness and customer orientation to help drive business growth and innovation. The incumbent is expected to...