Customer Service Officer
5 days ago
Citiphone Officer (IPB) Description **Job Purpose**: Maintaining positive service traits and upholding the brand name of the bank. Update and/or perform on-line maintenance on system terminals as immediate response to customers’s requests Ensure effective and timely follow-up as promised to customers. Process financial entries / adjustmenst on customers’ account if necessary. Be familiar with the procedures in handling transactions affecting customers’ accounts. Promote Citibank products / services / benefits to potential customers and perform anti attrition activities. Cross selling of Bank products, Bank Channels and other initiatives that the business deems important Provide daily productivity and MIS records of problems and inquiries handled for management review. **Key responsibilities**: **Qualifications**: Service-orientated and able to work under pressure. A good team player with commitment and initiative. Able to do shift work (working during weekends and Public Holidays) Matured, motivated, patient, well organized, meticulous and analytical. Articulation and aural persona that is befitting an officer entrusted with maintaining the image of the bank. Able to speak Mandarin/Bahasa Indonesia/Cantonese would be good to have. -------------------------------------------- - **Job Family Group**: Customer Service -------------------------------------------- - **Job Family**: Service ------------------------------------------------- - **Time Type**: Full time ------------------------------------------------- - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting
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Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Retail Store Room Assistant
3 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full timeOur clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...
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Customer Service Officer
3 days ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
3 days ago
Singapore National Service Resort & Country Club Full time $30,000 - $45,000 per yearHandle membership enquiries via phone calls and emails on daily basis.Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling...
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Customer Service Officer
6 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Temp Customer Service Officer
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...
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Part-time Customer Service Officer
2 weeks ago
Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
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customer service officer
4 days ago
Singapore National Service Resort & Country Club Full time $25,000 - $32,500 per yearThe Job:Handle booking of golf slots for members and corporate membersPerform registration and issuance of course ticketsKeying in of golfers' scorecardsAnswering of phone enquiriesTally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/dayEnsure that ISO Quality Procedures are compiled withAssist the...
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Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Service Officer
5 days ago
Singapore ADEMCO (FAR EAST) PTE LTD Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...