Customer Success Manager

5 days ago


Singapore FYYA Full time

We’re hiring a **Customer Success Manager** to nurture long-term relationships, support onboarding, and ensure that clients achieve lasting value from our solutions or services.

**Responsibilities**
- Manage a portfolio of clients, ensuring smooth onboarding and continued satisfaction
- Act as a trusted advisor throughout the customer journey
- Conduct check-ins, reviews and performance reports
- Resolve escalations and proactively identify risk areas
- Drive renewals, upsells or referrals from happy clients

**Requirements**:

- Diploma or degree in Business, Marketing or Customer Experience
- Experience in client success, account management or relationship roles is a plus
- Strong interpersonal, analytical and problem-solving skills
- Experience using CRM or client analytics tools

**Benefits**
- High-ownership role in client lifecycle management
- Commissions or bonuses for retention and expansion
- Progression into Client Success Lead or Head of CX
- Dynamic and service-driven team

**Job Types**: Full-time, Permanent

Pay: $4,500.00 - $5,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Work Location: In person



  • Singapore Autodesk Full time

    Position Overview Job Requisition ID #24WD78199NOTE: This is NOT an open position. Please submit your CV here for future consideration. Role: Customer Success Manager Autodesk Construction Solutions (ACS) is looking for a Customer Success Manager to retain and expand our construction customers. The Customer Success Manager enables the adoption of our cloud...


  • Singapore LSEG Full time

    Join to apply for the Customer Success Manager role at LSEG Join to apply for the Customer Success Manager role at LSEG Get AI-powered advice on this job and more exclusive features. This role is comprised of relationship management, client education and deep expertise of trading and application workflows. You will lead a portfolio of accounts, with...


  • Singapore DIGIFY PTE. LTD. Full time

    As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...


  • Singapore Aspire Full time

    Customer Success Manager Based in Singapore About Us We help B2B marketers reach the right buyers at the right time through audience insights, omni-channel digital activation, and actionable analytics-all supported by expert customer service at every stage. The Role We're seeking an Customer Success Manager to join our newly established Global Customer...


  • Singapore EngageRocket Full time

    Customer Success Manager at EngageRocket Drive meaningful change in workplaces through data-driven insights: At EngageRocket , we help organisations create great workplaces with exceptional leaders by enabling continuous employee listening and actionable insights. We’re looking for a Customer Success Manager (CSM)with strong project management experience...


  • Singapore ViSenze - Artificial Intelligence for the Visual Web Full time

    ViSenze is a fast-growing, global Retail AI solution provider trusted by the world’s leading brands, and global retailers, and established as market leader after a decade of driving the adoption of AI and Computer Vision. Recognized as an established market leader and innovator - 2020 CB Insights Top 100 Innovator in Retail - we are looking for a...


  • Singapore X0PA AI Full time

    Join to apply for the Customer Success Manager role at X0PA AI Join to apply for the Customer Success Manager role at X0PA AI X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of...


  • Singapore Cellebrite Full time

    Overview Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital...


  • Singapore DDOG SINGAPORE PTE. LTD. Full time

    We’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work. - At Datadog, we place value in...


  • Singapore Digify Full time

    Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. Digify is used in 138 countries today. We...