
Executive (Operation Call Center)
3 days ago
Fresh Diploma Graduates are welcome.
**Job Description & Requirements**
Join our team in this meaningful work of caring for others in their time of need.
As a Executive for Operations, you will manage non-emergency ambulance bookings (including Eldercare transport booking and center managements), plan and allocate cases to our ambulance team, manage crew roster & equipment, and to ensure smooth running of daily operations.
**Job Highlights**
- Attractive performance incentive and bonus
- Career advancement
- Salary commensurate with relevant working experience
**Duties & Responsibilities**
- Ensure accuracy of booking records
- Plan resource deployment according to project requirement
- Ensure operationality of crew and equipment
- Assign daily crew pairing and monitor crew movements
- Verify crew attendance and allowances
- Collect daily cash and ensure accuracy of cash records
- Perform any other office duties, as assigned by supervisor/manager
**Requirements**:
- **Any Diploma (minimum requirement)**:
- Good interpersonal and communication skills, multilingual is an added advantage
- Able to work in a fast-paced environment.
- MS Excel & WhatsApp knowledge
- Able to commit weekend and work overtime when needed (cover colleagues on leave or MC duties)
- Relevant experience in coordinating ambulance and vehicle fleets (bonus)
- Training will be provided
- You may/will have **roster Night duty and weekend duties monthly.**
**Work Location**
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,700.00 - $3,600.00 per month
**Benefits**:
- Parental leave
Work Location: In person
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