Executive (Operation Call Center)

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

**JOB DETAILS** **Job Type** - Contract **Position Level** - Junior Executive **Qualification** - Diploma **Discipline** - Any Discipline **Specialization** - Contact Centre **Sector** - Group Operations **Experience** - 2 - 5 years **Salary** - Undisclosed**JOB DESCRIPTION** - Handle public enquiries regarding full suite of products in a Call Centre...

**Job description** **Responsibilities**: **Assists with customers’ requests** **Assists salesmen to provide administrative and business development support** **Supports service operations and administrative functions** **Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are...

**Job description** **Responsibilities**: - Assists with customers’ requests - Assists salesmen to provide administrative and business development support - Supports service operations and administrative functions - Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are submitted -...

**Full job description** Call Centre Officer (12 hours shift) Working Location : Ang Mo Kio Working Location : 9am to 9pm and 9pm to 9am Job Description & Requirements - Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment. - Perform technical assistance over the phone. - Perform First...

Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirement** - Diploma / NITEC / GCE...

Inclus is a social enterprise in Singapore committed to empowering people with disabilities so that they can achieve gainful employment and independence. We are inviting passionate, talented, and forward-looking individuals to join and grow with us as we enter our next phase of business and social impact growth. You will have plenty of opportunities to...

COMPANY DESCRIPTION **THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone...

Job Responsibilities: - Assist with product sourcing to meet customer demands. - Control costs and maintain the image of the retail center. - Supervise workshop operations to ensure smooth functioning. - Attract new walk-in customers and ensure existing customers are satisfied. - Manage and promote the retail center to achieve profitability goals. - Enhance...

Able to perform first call resolution, troubleshooting problems with hardware and software, including responding to support requests from users - Identify and perform L1 analysis of incidents based on SOP and resolve the incident, escalate incidents to Level 2 support engineers where required. - Perform daily activities as documented in the daily...