Production Support for Payment Application
4 days ago
Support regular release activities and ensure smooth deployments from test environment to production environment;
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
- Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;
- Familiarity with multi-tier server architecture (Application, Web, Database).
- Hands-on experience with Oracle, SQL Server, or MariaDB.
- Proficiency in web services, including protocols like SOAP & REST.
- Experience in Unix and Linux, shell scripting,batch scheduling and monitoring tools;
- Have experience in troubleshooting, system administration, and supporting firewalls and network devices;
- Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform;
- Familiarity with containerization tools (Docker) and usage of image repositories;
- Have knowledge on programming languages like Java, HTML5, Bootstrap
- Exposure to Agile practices like - Jira ,backlog management, identify key dependencies and help manage team dependencies.
- Exposure to Site Reliability Engineering (SRE) practices;
- Understand the process of change management, regulatory changes and reporting cycles;
- Good in understanding internal processes and resolving issues.
- Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
- Ability to work collaboratively within cross-functional teams and communicate technical concepts effectively.
- 4 to 5 years experiences, there are no shift works but may require to work weekends at times for CR support.
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