IT Product Management Traineeship

14 hours ago

Bugis, Singapore NHB National Heritage Board Full time

**[What the role is]**

The IT product management trainee will be working with ITD product managers to gain first hand experience in managing and supporting digital products to meet business needs.

**[What you will be working on]**

The trainee will be focusing on conceptualising and establishment of data driven and AI-enabled solutions such as AI & Data platform and CRM/Volunteer Management platforms

Product & Business Support
- Support IT Product Managers in the day-to-day management of AI, digital, data and CRM/Volunteer management platforms,
- Assist in gathering and documenting problem statements, business, and user requirements
- Work closely with various teams e.g., technical & design personnel to ensure solutions align with users, business, and organisational needs,
- Contribute to product roadmap planning, release preparation and prioritisation discussions,
- Help maintain accurate data records, ensuring quality and compliance with governance standards,
- Collaborate with IT, business and data teams to ensure smooth integration of platforms with wider systems & workflows,
- Help maintain documentation, training guides, and user support materials
- Provide first-line product support to users, escalating issues as required,
- Proactively suggest improvements to processes, features & user support.

**[What we are looking for]**

We are seeking enthusiastic and motivated individuals to join our IT Product Management Traineeship program, gaining first hand experience in managing and supporting digital products. This role provides exposure to both AI data platforms and CRM/Volunteer Management platforms, enabling you to work alongside IT product managers in delivering digital solutions that meet real business needs. You will learn how technology products are designed, implemented, and continuously improved while developing essential skills for a future career in product or business technology roles.

**Requirements**:

- Fresh graduates in IT, Data, Computer Science, or related discipline
- Strong interest in digital products, CRM systems, AI/Data platforms and technology-enabled business solutions
- Good analytics, problem solving and communication skills
- Ability to collaborate with diverse teams and stakeholders
- Curiosity and eagerness to learn in a fast-moving environment

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