Sales Supervisor #sgup
4 days ago
1. Role Description:
This position plans organises coordinates and controls the operations of establishments that sell goods on a retail basis. He/she oversees the budgets staffing and strategic and operational direction of retail shops.
2. Specific Responsibilities:
Providing exceptional customer service is essential. The Sales Supervisor should have excellent interpersonal skills, be attentive to customer needs, and handle difficult situations professionally. They should be able to resolve customer complaints and ensure a positive shopping experience.
A Sales Supervisor should have in-depth knowledge of the boutique's products, including features, benefits, and styling tips. They should be able to effectively communicate this information to the sales team and customers to drive sales.
Analyzing sales data and generating reports is important for identifying trends, understanding customer preferences, and making informed business decisions. The Sales Supervisor should have strong analytical skills and be proficient in using sales reporting tools.
The Sales Supervisor should have knowledge of inventory management principles and be able to effectively monitor stock levels, identify fast-selling items, and coordinate with the management team for replenishment.
The Sales Supervisor should stay updated on industry trends, competitors, and marketing strategies. They should have a strong understanding of the boutique's target market and be able to contribute to marketing initiatives to drive sales.
The Sales Supervisor should have an eye for visual merchandising and be able to create attractive product displays that enhance the boutique's aesthetic appeal. They should understand the importance of visual presentation in driving sales and customer engagement.
3. Competencies:
Customer Service
Product Knowledge
Sales Analysis and Reporting
Inventory Management
Sales and Marketing
Visual Merchandising
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Mature Mid-Career Individuals - $2500
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