Front Desk Receptionist

3 days ago

Singapore Calibrate Health Pte Ltd Full time

Making appointments for new and follow up patients and keeping the calendar updated;
- Answering questions and addressing complaints;
- Greeting and being personable to patients;
- Taking and logging payments;
- General housekeeping (vacuuming, moping, wiping surfaces, ironing);
- Helping patients with referral needs, insurance needs and letters;
- Logging patient particulars into Cliniko;
- Taking payment and updating accounts;
- Taking settlement and logging where necessary;
- Keep files organised;
- Monitor and record petty cash payments;
- Updating any relevant Excel logs, accounting softwares, to track the Company’s business progress;
- Completing settlements (cashier balancing) and keeping track of expenses and revenue;
- Keeping the clinic and treatment rooms presentable and clean;
- Helping therapists when asked to (stretches, machine set-up and use)

**Requirements**:

- Experience as front desk/receptionist or relevant position
- Knowledge of office management and basic bookkeeping
- Proficient in English (written and oral)
- Knowledge of Excel, Word
- Good communication and people skills
- Customer service orientation
- Calm and politeness under pressure (e.g. patient asking questions you don’t know the answer to, patients being rude)

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: $13.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule
- Gym membership
- Professional development

Schedule:

- Day shift
- Early shift
- Late shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

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