IT Business Engagement Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Role Overview
This role serves as the senior strategic liaison between IT and key business divisions — including Customer Care, Operations, and Corporate Functions — ensuring technology strategy, architecture, and delivery align with business priorities and long-term growth goals. The position provides executive oversight in translating complex business challenges into technology-enabled solutions, driving efficiency, innovation, and competitive advantage. It governs the IT investment portfolio, overseeing initiatives from ideation to implementation, and ensures alignment with enterprise architecture, compliance, and change management best practices to deliver measurable, sustainable business value.
**Key Responsibilities**:
Serve as the senior strategic liaison and trusted advisor to business leaders across Customer Care, Operations, and Corporate Functions, ensuring technology strategies and initiatives are fully aligned with organizational objectives and business priorities.
Collaborate with stakeholders to identify, define, and prioritize IT initiatives that deliver measurable value, operational efficiency, and long-term strategic impact.
Lead IT governance and portfolio management processes, ensuring all initiatives comply with enterprise architecture, data management, cybersecurity, and regulatory standards while optimizing investment outcomes.
Translate complex business challenges into technology-enabled solutions that drive innovation, digital transformation, and sustainable competitive advantage.
Provide executive oversight for the full lifecycle of IT programs—from ideation through delivery—ensuring effective planning, execution, risk management, and value realization.
Advise senior leadership on emerging technologies, market trends, and industry best practices to inform strategic decision-making and future capability development.
Promote standardization and scalability by championing the reuse and integration of global and regional technology solutions in alignment with enterprise architecture principles.
Foster collaboration, transparency, and accountability between IT and business divisions to ensure continuous improvement and measurable enhancement of business performance.
What We’re Looking For
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum of 12 years of progressive experience in an IT Business Partner, Strategic Liaison, or equivalent leadership role, serving as a trusted advisor and strategic interface between IT and business functions within large, complex organizations.
Demonstrated expertise in project and portfolio management, with a proven track record of leading multiple concurrent initiatives from concept to execution. Skilled in balancing scope, resources, and risk to ensure the successful delivery of high-impact technology programs that enable operational excellence and business growth.
Why Join CMA CGM?
Be part of a global leader in shipping and logistics with ambitious growth plans.
Work in a collaborative, inclusive, and supportive environment.
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and regional exposure.
**This role is opened for local employment only.
**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
Come along on CMA CGM’s adventure