Customer Service Executive Byd/denza

2 days ago


Downtown Core, Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

**Job Title: Customer Service Executive**

**Location**: 77 Robinson Road

**Key Responsibilities**:

- Provide accurate information about the Automotive products, services, and policies.
- Assist customers with product inquiries, technical support, and warranty claims.
- Troubleshoot and resolve customer issues and complaints in a timely manner.
- Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
- Process orders, returns, and exchanges according to company policies and procedures.
- Maintain accurate records of customer interactions and transactions using CRM software.
- Monitor customer satisfaction levels and identify areas for improvement in service delivery.
- Stay up-to-date on product features, industry trends, and competitive offerings.
- Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.

**Qualifications**:

- High school diploma or equivalent; bachelor’s degree preferred.
- 2+ years of experience in customer service or related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office and CRM software.
- Knowledge of automotive industry and electric vehicles is a plus.
- Fluency in multiple languages is an advantage.

**Benefits**:

- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a diverse team of professionals.

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,500.00 per month

Work Location: In person


  • Finance Executive

    6 hours ago


    Downtown Core, Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Finance Executive (BYD/Denza)** **Responsibilities**: - Create and update spreadsheets of daily transactions for aftersales department - Review and process reimbursements - Keep records of invoices and tax payments - Create and manage Purchase orders - Identify and address account discrepancies - Participate in commission, incentive...


  • Downtown Core, Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative** **Location**: 77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...


  • Downtown Core, Singapore Hello Technology Pte Ltd Full time

    P**Position Description (Responsibilities)** - Key support role between the company’s daily operation and customers' need. - Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system. - Posses good customer service and communication with the customer - Handle arising technical or sms...


  • Downtown Core, Singapore R.B. Consultancy PTE Ltd Full time

    **Job Title**: Sales & Marketing Executive **Location**: Singapore **Job Type**: Permanent (Work-from-Office) **About Us**: We are a leading Gym & Fitness Centre dedicated to promoting health and wellness in our community. Our state-of-the-art facilities and expert trainers provide a comprehensive fitness experience for all our members. We are looking for...


  • Downtown Core, Singapore Alternate Tone Music Studio Full time

    Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them. visit our website to find out more: Position: Customer Service...


  • Downtown Core, Singapore BLACK HAIR SALON PTE LTD Full time

    **Environment** - Love working in a fun, lively and colourful environment? - Love serving people, and making their day? - Look nowhere, write in and join us now! **Employees' Benefits** - Regular team bonding activities: company paid dinners, outings, and travels. - Monthly hair makeover and pampering session. **Responsibilities/ Job Scope**: - Be the...


  • Downtown Core, Singapore IX Mobile Pte Ltd Full time $40,000 - $80,000 per year

    Job Scope Description1 ) Oversee Sales & Service personnel. Motivate and support them to close sales, meet sales and service targets2) Individual sales and service performance incentives .3) Daily sales & inventory reporting. Extract excel report from POS, Accounting and Service Management System.4)Daily sales settlement Tally NETS, Credit card and cash...


  • Downtown Core, Singapore Hello Technology Pte Ltd Full time

    P**Position Description (Responsibilities)** - Key support role between the company’s daily operation and customers' need. - Validate and manage the SMS broadcast requests through data entry by inputting the configurations and components into the system. - Posses good customer service and communication with the customer - Handle arising technical or sms...


  • Downtown Core, Singapore Linkedcorp HR Consultancy Pte Ltd Full time

    Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation. - must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints. - Must also be able to work closely with the Sales team to assess the progress...


  • Downtown Core, Singapore FYYA Full time

    Are you a people-person with a passion for solving problems and creating positive experiences? Join us as a **Customer Service Representative** and be the friendly, helpful voice our clients can count on every day. **Key Responsibilities** - Provide accurate information about products, services and policies - Resolve customer complaints or issues...