Property & Resident Lifestyle Specialist

3 days ago

Kallang, Singapore BUTLER Full time

**Job Description:
**Overview**:The Property and Resident Lifestyle Specialist will play a pivotal role in ensuring exceptional concierge services for condominium residents and efficient property management for landed properties. This dual-role position requires a dynamic individual who excels in customer service and has strong property management skills, combined with the flexibility to travel between locations and the office.

**Key Responsibilities:
**Resident Lifestyle Services**:

- Manage function rooms and oversee bookings and usage.
- Prepare and submit daily reports regarding condominium activities and resident inquiries.
- Handle resident inquiries promptly and professionally.
- Manage booking of condominium facilities. Oversee parcels and deliveries, ensuring timely distribution to residents.

**Property Management Services**:

- Provide property management services to various sites, including black and white and landed houses.
- Conduct weekly reporting on property status, issues, and resolutions.
- Manage and coordinate contractors for maintenance and repairs.
- Correspond with clients regarding property management issues, ensuring high levels of satisfaction. Ensure properties are maintained to the highest standards and meet all regulatory requirements.

**Skills and Requirements**:

- Proven experience in customer service, preferably in a concierge or property management role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to handle resident and client inquiries and complaints effectively.
- Proficiency in property management software and MS Office Suite.
- Knowledge of local property laws and regulations.
- Ability to work independently and as part of a team. Flexibility to travel between locations and the office as required.

**Qualifications**:

- Diploma or degree in hospitality management, property management, or a related field.
- At least 2 years of relevant experience in a similar role.
- Fluent in English; proficiency in other languages is a plus. A positive attitude and a commitment to providing exceptional service.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career advancement within the BUTLER group.
- A dynamic and supportive work environment.
- Comprehensive training and professional development.

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