Field Service Engineer

2 weeks ago

Singapore ENGAGE GROUP PTE. LTD. Full time

**The Opportunity**

A global leader in advanced analytics, technology solutions, and clinical research, are seeking a dedicated **Field Service Engineer**to support their operations in the medical technology space.

This is a hands-on, field-based role providing critical technical support for the installation, maintenance, and troubleshooting of advanced medical and analytical instruments.

You will act as the vital link between the customer and internal support teams, ensuring equipment is fully functional and service levels exceed expectations. This is an exciting opportunity to work with cutting-edge technologies that support life sciences and healthcare advancements.

**Key Responsibilities**
- Deliver timely on-site technical support to customers, Field Applications Scientists/Specialists, and Territory Account Managers
- Install, upgrade, repair, and maintain complex medical and scientific instrument systems
- Maintain up-to-date knowledge using service manuals, SOPs, Field Service Bulletins, and support remote connectivity
- Manage and control service inventory to ensure first-time fix performance
- Collaborate with sales and marketing teams to support system placements, contract renewals, and promotional efforts
- Build strong relationships with key clients to support the success of their systems
- Provide resolution for technical issues while maintaining excellent customer satisfaction
- Perform qualification and validation procedures at customer sites
- Coordinate and execute new system installations, including facility readiness assessments
- Participate in team projects to support continuous improvement and innovation

**Required/Preferred Qualifications**
- Degree in Engineering (Electrical, Electronics, Biomedical, Mechanical, or related disciplines)
- Experience servicing medical devices or analytical/laboratory instruments
- Exposure to optics and laser-based equipment is advantageous
- Strong technical troubleshooting and problem-solving skills
- Excellent interpersonal and communication abilities
- Basic knowledge of laboratory best practices and safety protocols
- Understanding of genomics, sequencing technologies, or bioinformatics is a plus
- Customer-oriented mindset with a commitment to service excellence
- Willingness to travel for on-site support, installations, and training

**What’s on offer**:

- Work with advanced medical and analytical technologies
- Competitive remuneration
- Dynamic and collaborative working environment

**What’s next?**

Engage Group Life Science - Singapore & SEA
- Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)_

  • Field Service Engineer

    5 days ago

    Singapore G AND B SERVICE PTE. LTD. Full time

    A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities. Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer...

  • Field Service Engineer

    10 hours ago

    Singapore WELSTAR TECHNOLOGY CORPORATION PTE. LTD. Full time $60,000 - $120,000 per year

    Field Service Engineer (Full-Time, On-Site | Singapore)Are you passionate about solving problems, working hands-on with advanced equipment, and building strong customer relationships?We're looking for a Field Service Engineer (Software) to join our team in SingaporeAs part of our service team, you'll play a key role in supporting customers by ensuring their...

  • Field Service Engineer

    7 days ago

    Singapore HITEC SOURCING PTE. LTD. Full time

    **Job Description**: Our company is looking for a Field Service Engineer to be responsible to support ATE Test market by fulfilling customer’s device test requirements and show technical competitive differentiation. A Diploma/Degree in electronic engineering field is required. In order to succeed in this role, you will need knowledge in PCB...

  • Field Service Engineer

    1 week ago

    Singapore 59CLEAN TECHNOLOGY SG PTE. LTD. Full time

    Roles & Responsibilities Field Service Engineer - Semiconductor Equipment Installation Location: Woodlands North Region / Tampines East Region, Singapore About the Role: Join 59Clean as a Field Service Engineer and contribute to the successful installation and upgrading of advanced semiconductor equipment by LAM Research, one of the global leaders in...

  • Field Service Engineer

    2 weeks ago

    Singapore 59CLEAN TECHNOLOGY SG PTE. LTD. Full time

    Field Service Engineer - Semiconductor Equipment Installation Location: Woodlands North Region / Tampines East Region, Singapore About the Role: Join 59Clean as a Field Service Engineer and contribute to the successful installation and upgrading of advanced semiconductor equipment by LAM Research, one of the global leaders in semiconductor technology. This...

  • Field Service Engineer

    4 days ago

    Singapore Talent People Development Full time

    Description 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The Talent People x JSIT-PE The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth. By...

  • Field Service Engineer

    2 weeks ago

    Singapore Esco Full time

    SERVICE ENGINEER Program: Esco Lifesciences Group – Service Engineer Supporting Esco products worldwide. Responsibilities Field service support for Esco products. Handle all breakdown calls in the earliest response time. Ensure a high level of customer satisfaction and effectively manage customer expectations. Prepare field service reports and related...

  • FIELD SERVICE ENGINEER

    4 days ago

    Singapore Talent People Development Full time

    2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The Talent People x JSIT-PE The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore's Precision Engineering sector by addressing manpower challenges and fostering industry growth. By applying for our...

  • FIELD SERVICE ENGINEER

    1 week ago

    Singapore THE TALENT PEOPLE PTE. LTD. Full time

    Roles & Responsibilities The Talent People x JSIT-PE The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s...

  • Field Service Engineer

    1 day ago

    Singapore Akribis Systems Full time

    COMPANY DESCRIPTION Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion. We produce direct drive motors with a high...