FIELD SERVICE ENGINEER

4 hours ago

Singapore THE TALENT PEOPLE PTE. LTD. Full time

Roles & Responsibilities The Talent People x JSIT-PE The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s Precision Engineering landscape. Installs and repairs items within the Woodward control systems scope (hardware and software) at the customer's location. This is a technician / engineering position working under moderate to heavy support or supervision. Essential Functions Prepares for a trip by studying drawings, schematics, manuals and other pertinent information to determine the best solution and proper tools for system set up or problem resolution. Collects drawings, schematics, manuals and other pertinent information needed to perform on-site activities. Consults with customers, field service dispatchers/supervisors and mentors to define the scope of work for projects. Performs the installation or replacement of equipment and control software. Repairs and replaces equipment utilizing the knowledge of electrical and/or mechanical systems, along with using standard test instruments and hand tools. Escalate problems to engineering in order to meet or exceed customer expectations. Prepares service/warranty reports and other relevant job-related paperwork for customers and internal distribution in a timely manner. Escalate product improvement opportunities and customer feedback to engineering and management. Ensure that open items remaining after returning from job site are properly communicated or handed over to the appropriate parties. Other Functions Works with field service dispatchers/supervisors to define timeline and travel logistics. Periodically performs corrective and preventative maintenance of installed equipment. While in the office between field service assignments, the engineer will: Assist engineers with projects, perform Product testing, attend project Kick Off and lessons learned meetings with engineering, sales and customers. QUALIFICATIONS Diploma / Degree in Engineering – With minimum of 2 years' experience in relevant field service Ability to work with basic software applications. Ability to understand and apply basic system concepts. Able to meet customer needs under minimal supervision. Basic knowledge in specialized technical field or product family or wide spectrum of general knowledge. Ability to work under minimal supervision. Basic English verbal and written communication skills (some reports, procedures, etc.). Ability to work effectively under tight deadlines and pressure. Basic skills in problem solving and trouble-shooting. Ability to communicate with different cultures. Demonstrated commitment to quality and professionalism. Travel needed may have short notice and for extended periods of time. The Talent People 24C2589 By applying for this role, you consent to The Talent People Pte Ltd’s PDPA. Tell employers what skills you have Field ServiceTest EquipmentPreventive MaintenanceTroubleshootingHardwareProblem SolvingElectricalPressureWarrantyCustomer ServiceProduct ImprovementElectronicsCommissioningTechnical Support

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